James Hotel Chicago, Chicago, Concierge

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Rank

7th

Out of 415

James Hotel Chicago	Average Price: $282 Check Rates

Hotel Class:

55 East Ontario

Chicago, 60611 View map

4-Star Hotel Rank: 3 of 39
Average review rating: 4.23

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , Travelocity (9) , TripAdvisor (655) , YahooTravel (30)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (56) bar (213) bath (52) bathroom (222) bed (231) breakfast (117) charge (27) check in (92) check out (38) closet (33) complimentary (61) concierge (136) cost (31) deal (58) decor (68) dinner (60) downtown (54) food (82) front desk (111) gym (87) hotel (1234) housekeeping (39) lobby (129) location (451) lunch (17) manager (23) massage (21) mini bar (22) money (32) parking (33) pillow (40) price (81) rate (91) recommend (106) restaurant (283) room (1149) room service (75) service (380) shower (63) spa (58) staff (471) street (134) suite (130) towel (42) tub (22) valet (25) value (44) view (88) walk (101) wireless (44)

Concierge

Appears in 136 comments.

89% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (14) extremely (8) friendly (12) great (19) helpful (49) hotel (18) nice (8) night (6) recommend (14) reservation (9) welcoming (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It was our first time in Chicago and the Concierge staff were very helpful with some good tips on sightseeing tours and helping us book them, etc. Complimentary Wifi worked like a dream at all times.

"Really great city centre hotel " Read full review on TripAdvisor 5/20/2012 Vote

2. Concierge service was really helpful and nice.

"Great location and service " Read full review on TripAdvisor 5/11/2012 Vote

3. Bill, the chef concierge, steered us perfectly to Union for dinner.

"Great location and service " Read full review on TripAdvisor 5/6/2012 Vote

4. Excellent staff, excellent room and excellent concierge.

"Great Boutique Hotel in the Heart of Michigan Avenue " Read full review on TripAdvisor 4/23/2012 Vote

5. From the polite and yet not pushy doormen to the superb bartenders, via excellent concierge-services (getting tickets for the Blackhawks game and all).

"Not your ordinary hotel-food " Read full review on TripAdvisor 4/16/2012 Vote

6. Louis from the concierge desk was so helpful assisting me with picking out great restaurants and things to do.

"The perfect place to stay in Chicago " Read full review on TripAdvisor 4/12/2012 Vote

7. The bellmen and the concierge are very nice and extremely helpful in navigating the city.

"Very Nice and Economical " Read full review on TripAdvisor 4/5/2012 Vote

8. The concierge was particularly helpful for me on decidng where to eat and what attractions to see.

"Very Nice and Economical " Read full review on TripAdvisor 4/5/2012 Vote

9. *Concierge gave superb recommendations*Location, location, location*The hotel has a car that will drop you off at your destination.

"City hotel with personal perks! " Read full review on TripAdvisor 2/8/2012 Vote

10. The concierge and staff were enormously helpful in providing information about restaurants and sights.

"Fabulous hotel, great service! " Read full review on TripAdvisor 2/2/2012 Vote