Affinia Hotel Chicago, Chicago, Service

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Rank

10th

Out of 415

Affinia Hotel Chicago	Average Price: $246 Check Rates

Hotel Class:

166 East Superior Street

Chicago, 60611 View map

3-Star Hotel Rank: 3 of 73
Average review rating: 4.34

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (80) , MyTravelGuide (7) , Travelocity (19) , TripAdvisor (851) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (56) bar (252) bath (33) bathroom (228) bed (240) bill (20) breakfast (115) charge (58) check in (104) check out (25) closet (20) complimentary (25) concierge (75) cost (41) deal (93) decor (53) dinner (59) downtown (66) food (89) front desk (201) gym (19) hotel (1495) housekeeping (45) lake (30) lobby (115) location (639) lunch (23) manager (42) mini bar (21) money (32) parking (92) pillow (167) price (157) rate (95) recommend (159) restaurant (306) room (1476) room service (50) service (284) shower (65) staff (645) street (122) suite (184) towel (23) valet (39) valet parking (22) value (45) view (242) walk (153) wireless (38)

Service

Appears in 284 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
clean (10) concierge (12) customer (26) desk (18) elevator (20) excellent (26) floor (11) food (17) friendly (21) good (18) great (61) helpful (13) hotel (77) liked (10) location (36) nice (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The roof top bar is nice and good service provided and light snacks.

"A really great sty " Read full review on TripAdvisor 5/13/2012 Vote

2. The desk staff, concierge services, and housekeeping were friendly and courteous at all times.

"Excellent service in a great location! " Read full review on TripAdvisor 5/11/2012 Vote

3. very nice room but the service was poor.

"service? please " Read full review on TripAdvisor 5/10/2012 Vote

4. We booked our room with a full breakfast included and were very pleased with the food and service.

"Will definitely go back! " Read full review on TripAdvisor 5/2/2012 Vote

5. After reading all of the great reviews about the customer service and convenience, we decided to book it.

"Great Hotel with Great Service " Read full review on TripAdvisor 4/20/2012 Vote

6. This is an amazing hotel that is owned by a wonderful company that prides itself on service and comfort and it delivers on both ends.

"Wonderful hotel in an AMAZING location " Read full review on TripAdvisor 4/19/2012 Vote

7. The front desk service was quick and efficient.

"Prime location " Read full review on TripAdvisor 4/19/2012 Vote

8. The restaurant was very good, we enjoyed the food and the excellent service.

"Great hotel " Read full review on TripAdvisor 4/14/2012 Vote

9. We have stayed at Affinia Hotels in NYC before and have found them to also be excellent - reasonably priced, and wonderful service and rooms.

"Fantastic Small Hotel in an EXCELLENT location! " Read full review on TripAdvisor 4/11/2012 Vote

10. The online concierge that lets you order your pillows and hairdryer attachments of choice ahead of your stay (among other chargeable services) is a nice touch.

"Good hotel - lacking a little something " Read full review on TripAdvisor 4/5/2012 Vote