Skyline Hotel, New York City, Service

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Rank

33rd

Out of 676

Skyline Hotel	Average Price: $276 Check Rates

Hotel Class:

725 10th Avenue

New York City, 10019 View map

3-Star Hotel Rank: 13 of 154
Average review rating: 3.37

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (53) , MyTravelGuide (8) , TripAdvisor (688) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (14) bar (73) bargain (11) bath (16) bathroom (113) bed (64) bill (14) breakfast (142) charge (22) check in (45) check out (23) concierge (68) cost (35) deal (36) decor (24) dinner (15) discount (21) downtown (10) fee (10) food (75) front desk (45) gym (19) hotel (1086) housekeeping (11) lobby (72) location (334) lunch (9) maid (27) manager (22) money (53) neighborhood (21) parking (134) pillow (14) pool (195) price (159) rate (46) recommend (94) restaurant (202) room (868) service (109) shower (30) shuttle (12) staff (332) street (95) suite (36) towel (33) value (64) view (114) walk (231) wireless (17)

Service

Appears in 109 comments.

72% wrote positive comments about service

The following words were used in comments with Service:
clean (11) concierge (14) customer (10) excellent (12) expectation (6) friendly (7) good (15) great (19) hotel (43) internet (6) location (8) nice (8) rude (6) staff (15) walking (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was first class and all employees from the concierge to the cleaning staff were most accomodating and helpful.

"Perfect stay " Read full review on TripAdvisor 2/15/2012 Vote

2. She was superb, apologetic when she didn't need to be be but fantastic service.

"Excellent part from 2 issues " Read full review on TripAdvisor 2/6/2012 Vote

3. Our stay was excellent as I say staff excellent and hotel services great also.

"Excellent part from 2 issues " Read full review on TripAdvisor 2/6/2012 Vote

4. It's a convenient location with great service.

"Charming " Read full review on TripAdvisor 1/30/2012 Vote

5. It certainly isn't a hotel with a fancy lobby or a gorgeous facade but it does offer great service and renovated rooms.

"Great service and renovated with a good location. " Read full review on TripAdvisor 1/30/2012 Vote

6. very clean and good service,nice room and bathroom.

"nice place " Read full review on TripAdvisor 12/30/2011 Vote

7. Remy in particular provided a really good service and is a well experienced member of staff x.

"Girls on tour December 2011 from Durham Uk " Read full review on TripAdvisor 12/12/2011 Vote

8. The staff was not very friendly, they appeared to not really care about customer service.

"Ok for the price " Read full review on TripAdvisor 12/11/2011 Vote

9. Service very nice.

"Pleasant surprise " Read full review on TripAdvisor 12/9/2011 Vote

10. On check out day my bus didn't leave until 12 so as i was waiting the cleaning service came in 5 times to see if i was leaving.

"Do not use this hotel! " Read full review on TripAdvisor 11/16/2011 Vote