W New York - The Court, New York City, Housekeeping

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OpinionWell
Rank

102nd

Out of 676

W New York - The Court	Average Price: $347 Check Rates

Hotel Class:

130 East 39th Street

New York City, 10016 View map

4-Star Hotel Rank: 39 of 106
Average review rating: 3.8

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (37) , MyTravelGuide (48) , Travelocity (5) , TripAdvisor (411) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) balcony (9) bar (109) bath (23) bathroom (136) bed (122) bill (10) breakfast (38) charge (17) check in (56) check out (15) closet (37) complimentary (10) concierge (42) cost (16) deal (38) decor (24) dinner (11) food (32) front desk (77) hotel (682) housekeeping (15) lobby (99) location (237) lunch (9) manager (12) mini bar (19) money (25) neighborhood (37) pillow (23) price (81) rate (40) recommend (48) restaurant (56) room (792) room service (35) service (136) sheets (15) shower (56) staff (243) street (49) suite (96) towel (26) tub (13) value (36) view (81) walk (68) walk in (9) walk-in (11) wireless (22)

Housekeeping

Appears in 15 comments.

85% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (3) desk (4) friendly (3) hotel (2) noisy (3) responsive (2) tiny (2) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The reception/door people were cordial while housekeeping was actually more friendly with greetings.

"Great location, huge room " Read full review on TripAdvisor 6/2/2011 Vote

2. Staff was friendly, including front desk staff, the doorman (who was awesome at getting cabs), and housekeeping.

"OK, so it's not a W, but it was still great " Read full review on TripAdvisor 5/24/2010 Vote

3. Thirdly, the hotel housekeeping was non-responsive to our requests for cleaning the room, and we were not living cheap either.

"Worst experience in a hotel " Read full review on TripAdvisor 12/1/2009 Vote

4. Staff: Very friendly!from welcome desk, bellman and housekeeping, they all work hard to make my experience 'W'onderful.

"I Love This W! " Read full review on TripAdvisor 6/16/2009 Vote

5. Whether it means front desk, concierge, or housekeeping, the staff is helpful.

"Great Location, large rooms, great character " Read full review on TripAdvisor 6/11/2009 Vote

6. Housekeeping was wonderful.

"Motel 6 treated me better than The W New York - The Court " Read full review on TripAdvisor 5/20/2009 Vote

7. In the 3rd day we asked for a bed linen change to the housekeeping.

"Missing clothes, no answer, no refund, no responsability " Read full review on TripAdvisor 1/17/2012 Vote

8. The housekeeping staff on one day of our visit left us with ZERO toilet paper and not enough towels.

"Great location, well-appointed and comfortable " Read full review on TripAdvisor 12/19/2011 Vote

9. After two days of no clean towels and no change of sheets I asked for both and the housekeeping staff enquired very surprisingly if I wanted them clean everyday.

"St.Giles & Hurricane Irene! " Read full review on TripAdvisor 9/28/2011 Vote

10. Housekeeping only provided us with one tiny bar of soap but after calling they immediately brought up more.

"Great location, huge room " Read full review on TripAdvisor 6/2/2011 Vote