W New York - The Court, New York City, Front Desk

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OpinionWell
Rank

102nd

Out of 676

W New York - The Court	Average Price: $347 Check Rates

Hotel Class:

130 East 39th Street

New York City, 10016 View map

4-Star Hotel Rank: 39 of 106
Average review rating: 3.8

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (5) , MyTravelGuide (48) , Travelocity (5) , Expedia (37) , TripAdvisor (411) , BedBugRegistry (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) balcony (9) bar (109) bath (23) bathroom (136) bed (122) bill (10) breakfast (38) charge (17) check in (56) check out (15) closet (37) complimentary (10) concierge (42) cost (16) deal (38) decor (24) dinner (11) food (32) front desk (77) hotel (682) housekeeping (15) lobby (99) location (237) lunch (9) manager (12) mini bar (19) money (25) neighborhood (37) pillow (23) price (81) rate (40) recommend (48) restaurant (56) room (792) room service (35) service (136) sheets (15) shower (56) staff (243) street (49) suite (96) towel (26) tub (13) value (36) view (81) walk (68) walk in (9) walk-in (11) wireless (22)

Front desk

Appears in 77 comments.

61% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (10) helpful (10) hotel (6) management (4) nice (5) problem (4) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk person was helpful and offered us an upgrade to a courtyard room and then gave us a standard room.

"Nice hotel at a good price " Read full review on TripAdvisor 3/12/2012 Vote

2. Front desk personnel were helpful, actually much more helpful than the concierge.

"Real New York Ambience " Read full review on TripAdvisor 6/13/2011 Vote

3. We were greeted by a very nice front desk clerk (Sarah), who upgraded us to a suite.

"Awesome Hotel " Read full review on TripAdvisor 3/14/2011 Vote

4. Great location and fantastic front desk staff.

"Great Hotel! " Read full review on TripAdvisor 2/8/2011 Vote

5. Called the front desk manager about this and her response was "Welcome to New York" Will never stay at this hotel again.

Read full review 7/12/2010 Vote

6. The doormen, cleaning ladies and the front desk were very friendly and courteous.

"Liked my stay at the Court, great location and friendly service! " Read full review on TripAdvisor 6/29/2010 Vote

7. Loved the rooms, the atmosphere and the service (bell man, concierge, front desk, phone person were all very friendly).

"Great value + great service " Read full review on TripAdvisor 6/10/2010 Vote

8. The front desk staff are helpful and very professional.

"Awesome locale " Read full review on TripAdvisor 6/7/2010 Vote

9. Staff was friendly, including front desk staff, the doorman (who was awesome at getting cabs), and housekeeping.

"OK, so it's not a W, but it was still great " Read full review on TripAdvisor 5/24/2010 Vote

10. The front desk staff was very welcoming, and very accommodating when we asked to me moved to a non-smoking floor.

"Didn't Wow " Read full review on TripAdvisor 11/9/2009 Vote