Algonquin Hotel, New York City, Front Desk

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Rank

153rd

Out of 676

Algonquin Hotel	Average Price: $417 Check Rates

Hotel Class:

59 West 44th Street

New York City, 10036 View map

3-Star Hotel Rank: 49 of 154
Average review rating: 4.08

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (21) , MyTravelGuide (539) , Travelocity (22) , Expedia (94) , TripAdvisor (542)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (24) bar (105) bath (28) bathroom (172) bathtub (11) bed (183) bill (12) breakfast (110) charge (8) check in (45) check out (17) closet (30) complimentary (17) concierge (27) cost (23) deal (35) decor (23) dinner (31) discount (13) fee (8) food (63) front desk (93) gym (9) hotel (1003) housekeeping (22) lobby (212) location (321) lunch (13) manager (23) money (32) parking (19) pillow (11) price (87) rate (54) recommend (57) restaurant (75) room (954) room service (27) service (151) shower (58) staff (321) street (96) suite (92) towel (13) tub (34) value (16) view (24) walk (71) walk in (12) wireless (21)

Front desk

Appears in 93 comments.

69% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (6) desk (94) experience (4) friendly (14) good (4) helpful (8) hotel (12) management (4) new (10) rude (6) service (7) staff (24) useful (5) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk folks were excellent.

"A throwback to yesteryear... " Read full review on TripAdvisor 11/25/2011 Vote

2. Just checked in and the Ann at the front desk is really sweet, professional and very accomodating.

"service with a smile " Read full review on TripAdvisor 11/17/2011 Vote

3. Arrived at alqonquin on 9/11 after making a very late booking, met by very pleasant and welcoming front desk no probs on checkin, a very oldfashioned feel to all areas did not realise how historic the hotel was it felt like being back in the 1930s you could sense at any moment douglas fairbanks walking through the front door.

"Location. location. location. " Read full review on TripAdvisor 9/26/2011 Vote

4. Specifically, the front desk staff of Edwin and Mariel accommodated us for an early check-in and a late check-out with ease.

"Unbelievable Service " Read full review on TripAdvisor 8/3/2011 Vote

5. Jeannie at the front desk is always upbeat & friendly.

"OUTSTANDING CUSTOMER SERVICE " Read full review on TripAdvisor 6/15/2011 Vote

6. Edwin at the front desk is outstanding.

"OUTSTANDING CUSTOMER SERVICE " Read full review on TripAdvisor 6/15/2011 Vote

7. The customer service at the front desk was absolutely spectacular.

"Great hotel but they have ruined the decor in the rooms what a disapointment " Read full review on TripAdvisor 6/14/2011 Vote

8. Front desk personnel (especially Jennie) were always friendly and professional.

"Very nice! " Read full review on TripAdvisor 5/9/2011 Vote

9. Edwin at front desk was just outstanding.

"Awesome customer service ****** " Read full review on TripAdvisor 12/6/2010 Vote

10. Front desk was prompt.

"WE THOUGHT IT WAS NEW HOTEL " Read full review on TripAdvisor 11/19/2010 Vote