InterContinental The Barclay New York, New York City, Front Desk

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Rank

40th

Out of 676

InterContinental The Barclay New York	Average Price: $434 Check Rates

Hotel Class:

111 East 48th Street

New York City, 10017 View map

4-Star Hotel Rank: 19 of 106
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , MyTravelGuide (2733) , Travelocity (11) , TripAdvisor (1498) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (61) bar (181) bath (42) bathroom (452) bed (343) bill (37) breakfast (261) charge (60) check in (230) check out (56) closet (54) complimentary (36) concierge (192) cost (54) deal (64) decor (45) dinner (56) food (131) front desk (188) gym (23) hotel (2314) housekeeping (81) lobby (371) location (750) maid (21) manager (73) mini bar (23) money (70) parking (35) pillow (42) price (217) rate (145) recommend (203) restaurant (254) room (2063) room service (80) service (529) sheets (20) shower (99) staff (819) street (186) suite (185) towel (67) tub (27) value (57) view (88) walk (223) walk in (20) water pressure (22) wireless (106)

Front desk

Appears in 188 comments.

74% wrote positive comments about front desk

The following words were used in comments with Front desk:
efficient (8) friendly (17) good (13) great (10) guest (9) helpful (26) hotel (22) housekeeping (10) lobby (9) nice (11) rude (10) service (27) staff (58)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff was efficient but generic - gets you smoothly checked in - but running off the script.

"The City Never Sleeps ..... And neither will you!! " Read full review on TripAdvisor 5/18/2012 Vote

2. The front desk staff was warm and welcoming, offered us late check out and the doormen very helpful.

"Great hotel and prime location " Read full review on TripAdvisor 4/4/2012 Vote

3. Staff from front desk to cleaners were helpful, polite and friendly.

"New York 1st timers " Read full review on TripAdvisor 4/3/2012 Vote

4. The lobby is pretty, the front desk staff is super friendly.

"Beautiful from the outside - crappy on the inside " Read full review on TripAdvisor 3/13/2012 Vote

5. Front desk was helpful and just a call away.

"Great Hotel " Read full review on TripAdvisor 3/8/2012 Vote

6. The porters are extremely friendly and knowledgeable, and front desk is OK friendly.

"Great hotel, rooms need an update " Read full review on TripAdvisor 3/3/2012 Vote

7. I felt that everyone went out of their way to make sure that my stay was terrific - this included management, front desk, bellmen, housekeeping and room service.

"Amazing, Amazing, Amazing... " Read full review on TripAdvisor 3/2/2012 Vote

8. Check-in was very convenient and the front desk clerk worked to get us a little better room.

"Great Hotel - But needs new TVs " Read full review on TripAdvisor 2/28/2012 Vote

9. Mike, Tony, and the other doormen; Annama at the Priority Club desk; and all of the front desk staff are attentive and helpful which makes my stays at this hotel much more pleasant.

"Excellent Staff " Read full review on TripAdvisor 2/7/2012 Vote

10. When Francisco, the front desk clerk discovered we were celebrating a birthday event he graciously upgraded our room which was elegant, clean and beautiful.

"Best Hotel Experience - Period " Read full review on TripAdvisor 1/29/2012 Vote