The Pod Hotel, New York City, Staff

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Rank

54th

Out of 676

The Pod Hotel	Average Price: $207 Check Rates

Hotel Class:

230 East 51st Street

New York City, 10022 View map

2-Star Hotel Rank: 5 of 144
Average review rating: 3.93

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (4) , TripAdvisor (1163) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (150) bargain (24) bath (177) bathroom (1048) bed (505) bill (14) breakfast (138) charge (20) check in (94) check out (75) closet (31) concierge (101) cost (55) deal (61) deck (26) decor (48) dinner (20) discount (13) downtown (23) food (106) front desk (116) hotel (1947) housekeeping (28) lobby (178) location (760) maid (37) manager (23) money (108) neighborhood (44) parking (16) patio (19) pillow (60) price (313) rate (86) recommend (221) restaurant (272) room (2799) service (154) sheets (22) shower (455) shuttle (36) staff (457) street (163) suite (41) towel (126) value (118) view (113) walk (307) wireless (130)

Staff

Appears in 457 comments.

87% wrote positive comments about staff

The following words were used in comments with Staff:
clean (75) concierge (25) desk (52) extremely (19) friendly (169) good (38) great (66) helpful (176) hotel (102) lobby (17) location (47) nice (51) night (17) rude (20) service (18) well (20)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Only bad thing was the teenage neighbors smoke; some of the staff is really great some others are kind of bitter.

"Well located, affordable, minimal and cozy " Read full review on TripAdvisor 5/22/2012 Vote

2. Staff is very friendly and helpful arranging air port transport and confirming restaurant reservations.

"Small rooms but quiet and good location " Read full review on TripAdvisor 5/21/2012 Vote

3. Staff were exceptionally friendly.

"First time in NYC. " Read full review on TripAdvisor 5/15/2012 Vote

4. Guests and staff were all very friendly, the bell boy in particular was extremely helpful when there was a mix up with our transfer back to the airport (he told us how to get a refund and booked us a cab instead).

"Small but stylish haven in the heart of New York " Read full review on TripAdvisor 5/14/2012 Vote

5. Most of the staff is nice and helpfull, the concierge service is really good.

"Very good hotel in a great location " Read full review on TripAdvisor 5/6/2012 Vote

6. This time, the staff really impressed me as the concierges (Bryan and particularly Kaira) went out of their way to help me with some very specific needs.

"Second Stay at The Pod " Read full review on TripAdvisor 5/4/2012 Vote

7. super location, easy walk to almost anything you want to see or do, very friendly and helpful staff.

"great place to stay in Manhattan " Read full review on TripAdvisor 5/3/2012 Vote

8. The hotel was clean, comfortable and the staff so courteous and helpful.

"Great Place to stay " Read full review on TripAdvisor 5/2/2012 Vote

9. Staff are excellent (except for the breakfast crews) but the room I stayed in was a squeeze.

"Funky hotel " Read full review on TripAdvisor 4/21/2012 Vote

10. The staff has been really helpful, nothing to complain about the hotel in itself.

"Really nice place to stay " Read full review on TripAdvisor 4/19/2012 Vote