The Pod Hotel, New York City, Service

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Rank

54th

Out of 676

The Pod Hotel	Average Price: $207 Check Rates

Hotel Class:

230 East 51st Street

New York City, 10022 View map

2-Star Hotel Rank: 5 of 144
Average review rating: 3.93

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (4) , TripAdvisor (1163) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (150) bargain (24) bath (177) bathroom (1048) bed (505) bill (14) breakfast (138) charge (20) check in (94) check out (75) closet (31) concierge (101) cost (55) deal (61) deck (26) decor (48) dinner (20) discount (13) downtown (23) food (106) front desk (116) hotel (1947) housekeeping (28) lobby (178) location (760) maid (37) manager (23) money (108) neighborhood (44) parking (16) patio (19) pillow (60) price (313) rate (86) recommend (221) restaurant (272) room (2799) service (154) sheets (22) shower (455) shuttle (36) staff (457) street (163) suite (41) towel (126) value (118) view (113) walk (307) wireless (130)

Service

Appears in 154 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
clean (24) concierge (10) desk (14) efficient (9) excellent (15) friendly (14) good (34) great (20) hotel (40) location (14) nice (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This was my second stay at the Pod and among its many positive elements are its location - it's easy to get to pretty much any part of Manhattan, the customer service ethos among its excellent people and the value you get for your money.

"Many positive aspects, but looking a bit tired now " Read full review on TripAdvisor 5/23/2012 Vote

2. The service were nice.

Read full review on TripAdvisor 5/8/2012 Vote

3. Most of the staff is nice and helpfull, the concierge service is really good.

"Very good hotel in a great location " Read full review on TripAdvisor 5/6/2012 Vote

4. The concierge service was very good.

"New York trip for Susan and Marc " Read full review on TripAdvisor 4/22/2012 Vote

5. We still find this hotel excellent value for money and the service never disappoints.

"Great value hotel " Read full review on TripAdvisor 3/4/2012 Vote

6. We did need to sleep and thats why we needed the room, the room was functional, well designed for its space, clean and well serviced throughout our stay.

"'Does what it says on the tin' " Read full review on TripAdvisor 3/3/2012 Vote

7. The staff at the hotel were very friedly and they offer a reasonably priced shuttle service to the airport.

"Great location " Read full review on TripAdvisor 2/29/2012 Vote

8. I WOULD RATHER SPEND A LITTLE MORE FOR A BETTER SERVICE NEXT TIME I'M AROUND THE CITY.

"GO SOMEWHERE ELSE IF YOU CAN AFFORD IT!!! " Read full review on TripAdvisor 2/24/2012 Vote

9. Listen you two, working in service industry takes severe professionalism.

"GO SOMEWHERE ELSE IF YOU CAN AFFORD IT!!! " Read full review on TripAdvisor 2/24/2012 Vote

10. It's a nice place, stylish interior design, good service, good price.

"Good location, nice interior, good price " Read full review on TripAdvisor 2/21/2012 Vote