The Pod Hotel, New York City, Front Desk

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Rank

54th

Out of 676

The Pod Hotel	Average Price: $207 Check Rates

Hotel Class:

230 East 51st Street

New York City, 10022 View map

2-Star Hotel Rank: 5 of 144
Average review rating: 3.93

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (4) , TripAdvisor (1163) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (31) bar (150) bargain (24) bath (177) bathroom (1048) bed (505) bill (14) breakfast (138) charge (20) check in (94) check out (75) closet (31) concierge (101) cost (55) deal (61) deck (26) decor (48) dinner (20) discount (13) downtown (23) food (106) front desk (116) hotel (1947) housekeeping (28) lobby (178) location (760) maid (37) manager (23) money (108) neighborhood (44) parking (16) patio (19) pillow (60) price (313) rate (86) recommend (221) restaurant (272) room (2799) service (154) sheets (22) shower (455) shuttle (36) staff (457) street (163) suite (41) towel (126) value (118) view (113) walk (307) wireless (130)

Front desk

Appears in 116 comments.

57% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) concierge (14) desk (121) extremely (6) floor (5) friendly (18) good (9) great (5) helpful (23) hotel (20) lobby (5) nice (5) night (7) rude (12) service (11) staff (37)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were very personable and welcoming, and the concierges were fantastic -- probably two of the most helpful I have ever seen.

"Bohemian Atmosphere -- Best Deal in NYC " Read full review on TripAdvisor 4/12/2012 Vote

2. We' ve had trouble with our WiFi connection & called the Front Desk for help.

"GO SOMEWHERE ELSE IF YOU CAN AFFORD IT!!! " Read full review on TripAdvisor 2/24/2012 Vote

3. One big difference, and my only 'complaint' about the Pod, is that we didn't get much of a warm and welcoming feel from the front desk.

"Three beds! " Read full review on TripAdvisor 1/24/2012 Vote

4. fabulous service and the concierge/front desk team were lovely.

"fabulous comes in small packages " Read full review on TripAdvisor 12/27/2011 Vote

5. I personally didn't find the front desk staff rude at all, even when I locked myself out of my room they were very helpful.

"Great hotel in a fantastic location " Read full review on TripAdvisor 8/18/2011 Vote

6. The front desk was nice and accommodating.

"Great Stay for Solo " Read full review on TripAdvisor 7/31/2011 Vote

7. The hotel has a nice roof top view, great front desk staff and a small lobby food cafe.

"Great Value " Read full review on TripAdvisor 7/26/2011 Vote

8. Excellent location, good prices (you can decide whether to have ensuite or shared bathroom), people at the front desk are nice and willing to help.

"Very good " Read full review on TripAdvisor 7/18/2011 Vote

9. The front desk workers were always so friendly and polite.

"Modern and fun affordable hotel " Read full review on TripAdvisor 6/16/2011 Vote

10. The front desk staff was extremely accommodating.

"Amazing location, amazing price, amazing hotel! " Read full review on TripAdvisor 12/16/2010 Vote