The Pod Hotel, New York City, Concierge

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OpinionWell
Rank

54th

Out of 676

The Pod Hotel	Average Price: $207 Check Rates

Hotel Class:

230 East 51st Street

New York City, 10022 View map

2-Star Hotel Rank: 5 of 144
Average review rating: 3.93

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (4) , TripAdvisor (1163) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (150) bargain (24) bath (177) bathroom (1048) bed (505) bill (14) breakfast (138) charge (20) check in (94) check out (75) closet (31) concierge (101) cost (55) deal (61) deck (26) decor (48) dinner (20) discount (13) downtown (23) food (106) front desk (116) hotel (1947) housekeeping (28) lobby (178) location (760) maid (37) manager (23) money (108) neighborhood (44) parking (16) patio (19) pillow (60) price (313) rate (86) recommend (221) restaurant (272) room (2799) service (154) sheets (22) shower (455) shuttle (36) staff (457) street (163) suite (41) towel (126) value (118) view (113) walk (307) wireless (130)

Concierge

Appears in 101 comments.

94% wrote positive comments about concierge

The following words were used in comments with Concierge:
clean (12) desk (26) discount (5) extremely (6) friendly (19) good (17) great (8) helpful (55) hotel (17) lobby (9) need (6) recommend (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the concierge was extremely helpful in showing us how we can get to places and book cheap show tickets.

"fun! " Read full review on TripAdvisor 5/10/2012 Vote

2. Most of the staff is nice and helpfull, the concierge service is really good.

"Very good hotel in a great location " Read full review on TripAdvisor 5/6/2012 Vote

3. This time, the staff really impressed me as the concierges (Bryan and particularly Kaira) went out of their way to help me with some very specific needs.

"Second Stay at The Pod " Read full review on TripAdvisor 5/4/2012 Vote

4. Concierge was very helpful with getting discounts to shows and museums, and the bellhop sorted out my travel to the airport.

"great place to stay in Manhattan " Read full review on TripAdvisor 5/3/2012 Vote

5. The concierge service was very good.

"New York trip for Susan and Marc " Read full review on TripAdvisor 4/22/2012 Vote

6. The male concierge was so helpful to us, directing us to shows, helping us get concierge discounts and giving us great tips.

"Great location, clean and cheap for New York! " Read full review on TripAdvisor 4/17/2012 Vote

7. The front desk staff were very personable and welcoming, and the concierges were fantastic -- probably two of the most helpful I have ever seen.

"Bohemian Atmosphere -- Best Deal in NYC " Read full review on TripAdvisor 4/12/2012 Vote

8. The lobby is modern and stylish with ipads on the walls you could use whenever and a really helpful, kind concierge.

"Great Location! " Read full review on TripAdvisor 3/9/2012 Vote

9. Night front staff may get rude but bellboys and concierge are great.

"Great location " Read full review on TripAdvisor 3/7/2012 Vote

10. They have a helpful concierge to take care of your questions and it is clean, clean, clean with comfortable beds.

"great deal for the price " Read full review on TripAdvisor 3/3/2012 Vote