The Benjamin, New York City, Front Desk

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Rank

38th

Out of 676

The Benjamin	Average Price: $453 Check Rates

Hotel Class:

125 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 18 of 106
Average review rating: 4.44

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (41) , Travelocity (16) , TripAdvisor (801) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 136 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (13) great (10) helpful (13) hotel (14) housekeeping (6) nice (9) night (7) welcoming (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk people and doormen were great.

"Great Location and mostly great service " Read full review on TripAdvisor 4/23/2012 Vote

2. The front desk was very helpful but the doorman seemed upset when I did not tip him for getting me one cab.

"Good stay " Read full review on TripAdvisor 3/16/2012 Vote

3. The front desk staff Christine and Rich were friendly and welcoming at check in - so unlike some other hotels I have stayed at.

"Awesome find " Read full review on TripAdvisor 1/12/2012 Vote

4. When I mentioned this the next morning to the front desk, they seemed uninterested that we had been inconvenienced--which wouldn't be a big deal except for the prices we were paying and for the pretentiousness of it all.

"expected more " Read full review on TripAdvisor 11/2/2011 Vote

5. The front desk was friendly and helpful.

"Great Location, Great Doorman " Read full review on TripAdvisor 10/29/2011 Vote

6. Brian, at the front desk, helped me out day and night and was very patient.

"A Great Extended Stay " Read full review on TripAdvisor 8/25/2011 Vote

7. If you stay here: all of your in-room services will be in good hands, the front desk folks will be eager to help, and the guys and gals downstairs booking reservations and calling cars will never fail you - rain or shine.

"A Great Extended Stay " Read full review on TripAdvisor 8/25/2011 Vote

8. The front desk staff was exceptional.

"The best service I've ever seen in a NYC hotel! " Read full review on TripAdvisor 7/29/2011 Vote

9. Danny at the front desk was fabulous, as well as his counterpart, sorry did not catch his name.

"Fabulous Hotel / Perfect Location " Read full review on TripAdvisor 7/20/2011 Vote

10. Upon arrival, the staff at the front desk were gracious and welcoming.

"Fabulous Hotel / Perfect Location " Read full review on TripAdvisor 7/20/2011 Vote