The Benjamin, New York City, Concierge

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OpinionWell
Rank

38th

Out of 676

The Benjamin	Average Price: $453 Check Rates

Hotel Class:

125 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 18 of 106
Average review rating: 4.44

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (41) , Travelocity (16) , TripAdvisor (801) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (34) balcony (46) bar (91) bath (15) bathroom (167) bed (243) bill (21) breakfast (123) charge (25) check in (86) check out (29) closet (33) complimentary (27) concierge (143) cost (23) deal (47) decor (19) dinner (54) downtown (16) fitness center (14) food (75) front desk (136) gym (24) hotel (1147) housekeeping (51) lobby (99) location (375) manager (64) massage (19) money (40) parking (14) pillow (290) price (92) rate (71) recommend (105) restaurant (195) room (1167) room service (75) service (287) sheets (25) shower (44) spa (47) staff (476) street (119) suite (275) towel (25) value (39) view (75) walk (103) wireless (31)

Concierge

Appears in 141 comments.

94% wrote positive comments about concierge

The following words were used in comments with Concierge:
fantastic (7) friendly (25) good (6) great (20) helpful (43) hotel (14) knowledgable (11) need (11) recommend (9) reservation (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Ania Orlanska and her concierge staff are exceptional, even better than service I have had at the Dorchester in London.

"Third time at the Benjamin...a continuing tradition. " Read full review on TripAdvisor 4/22/2012 Vote

2. ) What makes this hotel really special is the amazing service we received from our wonderful concierges.

"Best Hotel in NYC " Read full review on TripAdvisor 3/28/2012 Vote

3. From the friendly doormen to the pillow concierge, we were very happy with the service provided to us.

"Terrific boutique hotel in an OUTSTANDING location!!! " Read full review on TripAdvisor 2/12/2012 Vote

4. 4) We asked the concierge to help us get a car service for a ride back to Teterboro airport.

"Not as good as years past " Read full review on TripAdvisor 11/21/2011 Vote

5. Concierge was great in helping with museum tickets and restaurant selections.

"Great Hotel for a Weened in the Big Apple " Read full review on TripAdvisor 11/5/2011 Vote

6. a fantastic hotel, great location, excellent staff, esp Gina the concierge who was fantastic and went out of her way to be of help to us.

"great hotel, great location. " Read full review on TripAdvisor 10/30/2011 Vote

7. Concierge services were friendly, but spotty.

"The good and the bad " Read full review on TripAdvisor 9/29/2011 Vote

8. The concierge staff were very helpful and friendly (especially Anya), however this can't be said for the rest of the staff.

"Unhappy Endings " Read full review on TripAdvisor 8/23/2011 Vote

9. It is our favorite place to stay in NYC mainly because they have the best and friendliest concierge service.

"Planning our next trip to our favorite NYC hotel " Read full review on TripAdvisor 8/11/2011 Vote

10. We were given two free drinks upon checkin and the concierge were always helpful in planning our day.

"Good location! " Read full review on TripAdvisor 7/28/2011 Vote