9. The high points - very comfortable bed (lots of pillows, high thread count sheets), very clean, excellent and polite service (doorman to front desk to room attendant), legitimate fitness facility (dumbbells, weight machines, sauna, cardio choices), superb intimate bar and restaurantThe nominal knocks - small lobby which was bit cluttered, small bathroom (but very clean, good pressure, excellent products, plenty of great towels and two fluffy robes), slow elevators (but zero noise at night!), smallish roomI'm joining their Gold Guest Advantage program and coming back soon - I stay in the City often (25 nights plus/year) and this hotel is my new favorite.