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OpinionWell
Rank
17th
Out of 676

The Iroquois

Average Price: $430  
 
Hotel Class:
49 West 44th Street
New York City, 10036 View map  
4-Star Hotel Rank: 6 of 106
Average review rating: 4.32
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (57) , TripAdvisor (801) , YahooTravel (7)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 32 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
best (5)   concierge (3)   couple (2)   desk (6)   enjoy (2)   generous (3)   helpful (4)   hotel (12)   management (32)   night (4)   professional (2)    
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1. Front-desk offered a couple of free drinks coupon, the manager responded to an e-mail I sent about the incident and assured me their procedures were being reviewed to prevent another such incident and offered a stay in a suite at their best available price next time.
"Problem happens but good recovery " Read full review on TripAdvisor   10/31/2011 Vote      
2. The night manager, Alex Cabrera, was the best.
"We would definitely return to this hotel " Read full review on TripAdvisor   5/31/2011 Vote      
3. The manager accommodated our switch to another larger room however the air conditioning made so much noise (sounded like a chainsaw every time it cycled on) that finally at 2 am with no sleep we called the front desk again.
"Average . " Read full review on TripAdvisor   1/5/2011 Vote      
4. A special thanks to Alex the night manager for helping to make our stay so wonderful.
"Comfort, luxury and extraordinary service! " Read full review on TripAdvisor   8/13/2010 Vote      
5. Well our king size bed did not dissapoint, 6'6'' wide, loads of pillows, top quality bed linen, and REALLY comfortable, the manager told us the beds had a 15 year guarantee and were currently 3 years old.
"Fabulous little hotel, with a personal touch " Read full review on TripAdvisor   4/2/2010 Vote      
6. The manager was helpful and negotiated a lower rate for us which was nice of her.
"Great location, but uncaring staff and cramped rooms " Read full review on TripAdvisor   6/1/2009 Vote      
7. I was greeted with class from the manager Scott and treated with class by his team of professionals the entire weekend get away.
"A True Gem!! " Read full review on TripAdvisor   1/18/2008 Vote      
8. We did have issues with our telephone not working which became a bit frustrating - we could make long distance calls but could not make local calls (?) After the back and forth between the front desk and maintenance, the hotel manager knocked on our door later that afternoon and delivered a complimentary plate of cashews, strawberries, blackberries and chocolate as an apology for any inconvenience the phone issue may have caused us.
"Home away from home " Read full review on TripAdvisor   5/26/2011 Vote      
9. Angelic intervened and after several emails back and forth the manager returned 20% of the total bill to us.
"Great location, exceptional service for a medium price point hotel " Read full review on TripAdvisor   2/6/2011 Vote      
10. Upon checkout we were greted by a Gentleman Named Robert Holmes Who Stated he was the hotel manager and asked us if we had enjoyed our stay, and I was pleased to say, yes sir we sure did.
"The First Blizzard of 2010 and We were cozy at The Iroquis " Read full review on TripAdvisor   1/7/2011 Vote      
   
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