Hilton Garden Inn Nashville/Vanderbilt, Nashville, Check In

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Rank

9th

Out of 296

Hilton Garden Inn Nashville/Vanderbilt	Average Price: $164 Check Rates

Hotel Class:

1715 Broadway Avenue

Nashville, 00000 View map

0-Star Hotel Rank: 3 of 157
Average review rating: 4

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (128)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Check in

Appears in 23 comments.

80% wrote positive comments about check in

The following words were used in comments with Check in:
good (2) hotel (5) impressed (2) night (2) problem (2) professional (2) rating (2) reservation (3)

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1. Wayne at the front desk was extremely professional and nice for our check-in experience and immediately set the right impression to us for the hotel.

"Great Hotel " Read full review on TripAdvisor 8/14/2011 Vote

2. Check -in and Out were easy.

"Comfortable and close to Downtown " Read full review on TripAdvisor 5/15/2011 Vote

3. Check in was good but our room was not ready so we were told to come back later.

"Could be a gem..Service issues and shuttle needs fixing! " Read full review on TripAdvisor 10/19/2010 Vote

4. Check In was no problem at all.

"A Great Room, Some Service Issues... " Read full review on TripAdvisor 10/19/2010 Vote

5. There was a slight blip in my reservation upon check-in but I was very pleased with how courteously and professionally it was dealt with.

"Excellent Hotel and Excellent Value Given Proximity to Downtown " Read full review on TripAdvisor 5/1/2012 Vote

6. We booked our trip with Expedia and our trip included King rooms with Whirlpools and despite calling ahead two days before arriving and requesting an early check-in(We had left our home airport at 1:00am Nashville time) our rooms were still not ready until after 4:00 pm.

"Mixed Emotions " Read full review on TripAdvisor 3/29/2012 Vote

7. The staff is over the top, from check in to check out it doesn't get any better.

"Hats off to the staff! Superb Stay! " Read full review on TripAdvisor 1/26/2012 Vote

8. Check in staff OK, but valet and check out staff members were extra friendly.

"I don't understand the "special bed", but good stay " Read full review on TripAdvisor 12/13/2011 Vote

9. I also have to give them a lower rating because the outside company confirmed the date and rate change over the phone, but the hotel had no record of the change when we arrived to check in.

"Good hotel, but not so great policy. " Read full review on TripAdvisor 10/21/2011 Vote

10. The hotel is very well maintained and staffed well enough that check-in was extremely smooth, the breakfast area was speedy, and there were plenty of maintenance staff around to address any problems.

"Great Hotel " Read full review on TripAdvisor 8/14/2011 Vote