Crowne Plaza Portland Downtown-Convention Center, Portland, Service

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Rank

24th

Out of 287

Crowne Plaza Portland Downtown-Convention Center	Average Price: $143 Check Rates

Hotel Class:

1441 NorthEast Second Avenue

Portland, 00000 View map

3-Star Hotel Rank: 15 of 75
Average review rating: 4.11

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (452) , Travelocity (8) , TripAdvisor (146) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (28) bathroom (14) bed (41) bill (5) breakfast (21) charge (16) check in (32) check out (10) complimentary (11) concierge (7) deal (10) decor (6) dinner (13) downtown (97) fee (9) food (43) freeway (7) front desk (44) gym (10) highway (4) hot tub (6) hotel (333) housekeeping (6) interstate (5) lobby (14) location (59) manager (16) money (6) parking (62) pillow (5) pool (36) price (21) rate (17) recommend (21) restaurant (63) room (226) room service (11) service (53) shower (8) shuttle (31) spa (6) staff (107) street (18) to park (9) valet (8) value (11) view (25) walk (47) wireless (15)

Service

Appears in 53 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
clean (3) coffee (3) convention (4) customer (5) downtown (6) facilities (3) free (5) friendly (6) good (6) great (7) hotel (12) nice (8) slow (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service is always friendly but professional.

"Convenient location to Rose garden " Read full review on TripAdvisor 4/8/2012 Vote

2. The service was very good, with reminder confirmations a few days prior, and a warm welcome on arrival.

"Nice hotel and good service " Read full review on TripAdvisor 4/2/2012 Vote

3. I wanted to write this review today because, as I said, we've been coming here for several years, a few times each year, and the service, while never poor, has been merely okay.

"Great value, convenient access, and much-improved service " Read full review on TripAdvisor 3/12/2012 Vote

4. Great friendly service.

"great value " Read full review on TripAdvisor 1/30/2012 Vote

5. The whole place is always clean, the service is good while minimal and the location is great if you have events to attend in that area (Convention Center).

"Always a good place to stay " Read full review on TripAdvisor 11/11/2011 Vote

6. On that last week I had the chance to experience exceptional service from every department.

"Made a difficult tranistion easy! " Read full review on TripAdvisor 10/19/2011 Vote

7. Still great service.

"Great hotel, nice rooms, nice little touches... " Read full review on TripAdvisor 8/13/2011 Vote

8. The level of service provided is as good as I see and it is obvious someone has made this a priority.

""Excellent Hotel" "I will definitely return" " Read full review on TripAdvisor 7/28/2011 Vote

9. Vanessa (restaurant manager) and Sarah my server both provided fast and friendly service.

""Excellent Hotel" "I will definitely return" " Read full review on TripAdvisor 7/28/2011 Vote

10. We stayed at the Crowne Plaza Portland-Downtown Convention Center during a very busy part of the year and even during such a time the service was awesome and the facility was top notch.

"Great place to stay " Read full review on TripAdvisor 7/25/2011 Vote