Outrigger Kiahuna Plantation Hotel, Poipu, Concierge

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OpinionWell
Rank

6th

Out of 10

Outrigger Kiahuna Plantation Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

2253

Poipu, 00000 View map

0-Star Hotel Rank: 3 of 9
Average review rating: 4

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (121)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (6) balcony (11) bar (6) bath (5) bathroom (18) beach (190) bed (13) breakfast (15) cable (7) charge (3) check in (4) check out (5) closet (3) complimentary (3) concierge (7) cost (7) deal (7) deck (3) dinner (8) food (17) front desk (12) hotel (29) housekeeping (7) landscape (5) laundry (7) laundry room (3) location (59) maid service (6) manager (5) money (10) ocean (86) parking (16) patio (5) pool (58) price (15) rate (6) recommend (22) restaurant (49) room (104) room service (6) service (26) shower (4) staff (46) street (49) suite (3) towel (29) value (4) view (84) walk (54) wireless (4)

Concierge

Appears in 7 comments.

75% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (2) knowledgable (2) printer (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We booked several adventures with the concierge who set up our days perfectly balanced.

"It's Magical Here " Read full review on TripAdvisor 5/5/2012 Vote

2. I want to highly recommend one of the concierges, Gayle O'Donnell, who was extremely helpful, very knowledgable, and great to deal with.

"Nice place to stay on the south side " Read full review on TripAdvisor 10/6/2011 Vote

3. The concierge service was very knowledgeable and helpful.

"Great Hawaiian experience, very clean,very friendly staff,great sunsets " Read full review on TripAdvisor 2/19/2011 Vote

4. Two minor nitpicks: 1) Outrigger should have a free computer/printer in the lobby to print boarding passes, reservations, etc. They will do this via concierge during business hours, but all other times, your only option is a computer/printer that charges by the minute for internet and per page printed, which seemed tacky.

"Very nice place to stay " Read full review on TripAdvisor 12/30/2011 Vote

5. Can't say enough about how kind they were from the front desk to the concierge desk to the housekeeping staff.

"Perfect condo, perfect location, perfect vacation " Read full review on TripAdvisor 12/7/2011 Vote

6. The concierge had no information other than what is already advertised in the myriad of tourist publications available at every store--we came in around 8:30 pm and when we asked what restaurants were still open, she said there was nothing available and sent us scrambling to the market to buy food instead.

"Not impressed--could do alot better elsewhere " Read full review on TripAdvisor 8/24/2011 Vote

7. We were even invited by the concierge to the daily 'introduction' the next morning (we never got up in time to make it unfortunately).

"Very surprised by the location, size, and grounds...and SO quiet! " Read full review on TripAdvisor 4/18/2011 Vote