Ka'anapali Beach Hotel, Lahaina, Front Desk

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Rank

9th

Out of 91

Ka'anapali Beach Hotel	Average Price: $192 Check Rates

Hotel Class:

2525 Kaanapali ParkWay

Lahaina, 00000 View map

3-Star Hotel Rank: 3 of 20
Average review rating: 4.19

OpinionWell Value Index: 8

Traveler reviews analyzed: MyTravelGuide (4) , TripAdvisor (1489) , YahooTravel (100)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (57) balcony (133) bar (297) bath (23) bathroom (88) beach (1585) bed (154) breakfast (504) brunch (36) cabana (43) charge (71) check in (70) check out (34) complimentary (41) cost (97) deal (65) decor (34) dinner (152) fee (38) food (403) front desk (91) hotel (2871) housekeeping (49) lobby (121) location (591) lunch (52) maid (22) manager (37) money (101) ocean (471) parking (147) patio (29) pillow (43) pool (529) price (245) rate (74) recommend (219) restaurant (463) room (1811) room service (23) service (303) shower (97) staff (995) suite (24) towel (77) tub (25) valet (35) value (145) view (496) walk (353)

Front desk

Appears in 91 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (5) friendly (12) great (5) helpful (12) hotel (5) maid (7) management (4) most (4) need (4) nice (6) night (5) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk was welcoming, the grounds are spacious and nicely maintained, and located next to an amazing beach.

"Great value on a great beach " Read full review on TripAdvisor 4/19/2012 Vote

2. From the front desk to the grounds person, everyone was very friendly and helpful.

"A wonderful place full of "Aloha" " Read full review on TripAdvisor 4/14/2012 Vote

3. We called the front desk to confirm that we were in a non-smoking room, they offered no solution to our problem.

"Mediocre at best. " Read full review on TripAdvisor 11/25/2011 Vote

4. Though most employees were friendly the front desk clerk who checked us in was terrible.

"Outstanding value but some things to note before you book " Read full review on TripAdvisor 9/7/2011 Vote

5. And finally, we found the front desk staff exceptionally friendly and helpful.

"Get Real, People! " Read full review on TripAdvisor 8/18/2011 Vote

6. mention it at the front desk and you might get a free bottle of champagne.

"Great Value for the location " Read full review on TripAdvisor 8/4/2011 Vote

7. The front desk was extremely helpful in changing our room.

"Everything people have said is true, both good and bad. " Read full review on TripAdvisor 7/27/2011 Vote

8. Malahini was delightful (she does lovely hula dancing, and teaches you how to cut pineapples, string leis, hula dance); Michelle at the front desk was cheery and helpful.

"Everything people have said is true, both good and bad. " Read full review on TripAdvisor 7/27/2011 Vote

9. We were warmly welcomed by the two front desk people and were told they could help us in just a few minutes while they finished checking in some folks.

"Frustration and Disappointment " Read full review on TripAdvisor 6/13/2011 Vote

10. You can use the safe at the front desk for free.

"Authentic means cheesy and dirty " Read full review on TripAdvisor 4/6/2011 Vote