Castle Kona Bali Kai, Kailua-Kona, Staff

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Home » United States » Hawaii » Kailua-Kona Hotels » Castle Kona Bali Kai

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Rank

10th

Out of 25

Castle Kona Bali Kai	Average Price: $185 Check Rates

Hotel Class:

76-6246 Alii Dr

Kailua-Kona, View map

0-Star Hotel Rank: 2 of 13
Average review rating: 3.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (19) , TripAdvisor (140) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) balcony (32) bar (4) bath (19) bathroom (22) beach (77) bed (38) breakfast (8) charge (5) check in (9) check out (4) closet (6) cost (5) deal (6) decor (7) dinner (6) downtown (5) food (4) front desk (26) highway (5) hot tub (8) hotel (72) housekeeping (10) laundry (13) lobby (17) location (75) lunch (4) money (8) ocean (129) parking (12) patio (9) pool (55) price (21) rate (4) recommend (19) restaurant (14) room (190) room service (4) service (23) sheets (6) shower (11) staff (38) street (40) suite (12) towel (21) value (19) view (106) walk (13) walk in (3) wireless (6)

Staff

Appears in 38 comments.

85% wrote positive comments about staff

The following words were used in comments with Staff:
clean (8) desk (3) excellent (4) fantastic (2) friendly (11) great (3) helpful (9) hotel (2) location (4) most (2) pleasant (2) reception (2) rude (2) secure (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. it is a clean place with friendly staff.

"close but not too close " Read full review on TripAdvisor 4/22/2012 Vote

2. The front desk staff were very helpful and considerate.

"Oceanside Condo in Hawaii Paradise " Read full review on TripAdvisor 3/3/2012 Vote

3. The Poke Shack staff are great but once a week they evening party (which we do not think should be allowed) at the BBQs and it makes for a crowded and noisy BBQ area.

"Oceanside Condo in Hawaii Paradise " Read full review on TripAdvisor 3/3/2012 Vote

4. I interacted with two of the office staff, one of them was friendly, but the other one was very rude.

"5 stars for the location 1 star for the condo " Read full review on TripAdvisor 12/6/2011 Vote

5. The Kona BaliKai is the only place we have been staying, it is clean, by the Ocean and most important of all the Staff is very very friendly and goes out of they way to acommodate us.

"We love all the Islands " Read full review on TripAdvisor 11/27/2011 Vote

6. We were not quite happy with the first condo we were given but were obligingly moved from one unit to another by the very friendly reception staff.

"RELAXING KONA BALI KAI " Read full review on TripAdvisor 11/6/2011 Vote

7. Hats off to the GM Craig Leeper and the wonderful and friendly staff.

"HOME AWAY FROM HOME " Read full review on TripAdvisor 10/31/2011 Vote

8. The staff is truely outstanding and want you to enjoy your stay.

"HOME AWAY FROM HOME " Read full review on TripAdvisor 10/31/2011 Vote

9. The room was cleaned daily, and the support staff at the front desk were very helpful.

"Surprisingly Nice... " Read full review on TripAdvisor 8/24/2011 Vote

10. All in all the location, price, and staff, are fantastic.

"Great Value and Great Staff " Read full review on TripAdvisor 5/22/2011 Vote