Castle Kona Bali Kai, Kailua-Kona, Check In

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OpinionWell
Rank

10th

Out of 25

Castle Kona Bali Kai	Average Price: $185 Check Rates

Hotel Class:

76-6246 Alii Dr

Kailua-Kona, View map

0-Star Hotel Rank: 2 of 13
Average review rating: 3.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (19) , TripAdvisor (140) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Check in

Appears in 8 comments.

The following words were used in comments with Check in:
clean (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was very particular about check in time being precisely at 3:00.

"Get what you pay for.... " Read full review on TripAdvisor 2/17/2012 Vote

2. ), studio included full kitchen, 3:00 check in, a/c in room, great tide pool exploration on beach across the street at main property all the things I enjoyed.

"Inexpensive Kona " Read full review on TripAdvisor 7/14/2010 Vote

3. We landed early so we were really glad when the staff let us check in early.

"Castle Kona Bali Kai good for a nice family getaway " Read full review on Expedia 1/14/2010 Vote

4. The problem is you do not know what you are paying for until you check in and by that time you will not receive a refund to go elsewhere.

"Do not stay here!!!! " Read full review on TripAdvisor 10/3/2009 Vote

5. Upon check-in I went to ask why the room wasn't clean and they said they would clean it.

"Dirty room at Castle Kona Bali Kai " Read full review on TripAdvisor 2/14/2009 Vote

6. The customer service was terrible, no one would answer the phone during business hours, we tried to check in early and got a very curt 'we're full' Just a little pointer, don't fly in early if you don't have anything specific planned before check-in.

"It really wasn't bad! " Read full review on TripAdvisor 9/9/2007 Vote

7. Our unit was not ready until 2 hours after the designated check-in time of 3pm.

"Tired condo " Read full review on TripAdvisor 8/8/2007 Vote

8. I don't like finding someone else's hair in my bathroom when I check in.

"Just okay, won't stay there again. " Read full review on TripAdvisor 7/20/2007 Vote