Drury Inn and Suites Riverwalk, San Antonio, Housekeeping

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OpinionWell
Rank

14th

Out of 504

Drury Inn and Suites Riverwalk	Average Price: $182 Check Rates

Hotel Class:

201 North Street Mary's

San Antonio, 78205 View map

5-Star Hotel Rank: 2 of 20
Average review rating: 4.33

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (2) , MyTravelGuide (1) , Travelocity (35) , Expedia (31) , TripAdvisor (354)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (28) balcony (52) bar (24) bath (6) bathroom (46) bed (59) breakfast (319) charge (21) check in (43) check out (13) complimentary (29) cost (17) deal (16) decor (10) dinner (41) downtown (40) fee (7) food (78) front desk (64) hot tub (19) hotel (714) housekeeping (9) lobby (89) location (237) lunch (6) manager (14) money (16) parking (158) patio (8) pillow (22) pool (129) price (63) rate (27) recommend (65) restaurant (80) room (594) service (68) shower (16) staff (230) street (57) suite (168) to park (18) towel (16) tub (8) valet (14) valet parking (11) value (33) view (92) walk (158) wireless (15)

Housekeeping

Appears in 9 comments.

66% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
friendly (3) helpful (3) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff from the desk to housekeeping to the resturant was wonderful.

"3 stars doesn't do it justice " Read full review on TripAdvisor 6/3/2011 Vote

2. Housekeeping was adequate and friendly.

"Noisy but spacious " Read full review on TripAdvisor 6/22/2010 Vote

3. Had we found it earlier, I'm sure housekeeping would have helped me make up the recliner for husbands use as this is his favorite place to sleep at home and my dghtr would have bunked with me.

"Drury Inn Riverwalk rocks " Read full review on TripAdvisor 4/4/2008 Vote

4. Housekeeping (Bianca) and the rest of the staff in the department reponeded to request promptly.

"Best Customer Service!!!!!!!! " Read full review on TripAdvisor 5/19/2012 Vote

5. We didn't have any soaps/toiletries in our room and needed to request them from housekeeping.

"nothing special... average hotel on Riverwalk " Read full review on TripAdvisor 5/16/2011 Vote

6. Everyone from housekeeping, hotel manager, parking attendant/security were extremely friendly & helpful, & just acted like they really enjoyed meeting and helping out the guests.

"Lovely Hotel & Staff " Read full review on TripAdvisor 9/24/2008 Vote

7. The staff is so friendly, from the front desk to the housekeeping.

"Awesome experience " Read full review on TripAdvisor 3/24/2008 Vote

8. Housekeeping is sometimes lazy.

"Still a good hotel " Read full review on TripAdvisor 12/7/2011 Vote

9. Negatives:We asked for housekeeping at 1pm and it still wasn't done at 3pm.

"Big Let Down " Read full review on TripAdvisor 6/14/2008 Vote