Hilton Orlando Bonnet Creek, Orlando, Front Desk

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Rank

7th

Out of 543

Hilton Orlando Bonnet Creek	Average Price: $204 Check Rates

Hotel Class:

14100 Bonnet Creek Resort Lane

Orlando, 93821 View map

4-Star Hotel Rank: 2 of 59
Average review rating: 4.25

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (49) , Travelocity (7) , TripAdvisor (881)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (60) bar (261) bath (26) bathroom (106) beach (35) bed (84) bill (33) breakfast (367) charge (76) check in (119) check out (25) complimentary (52) concierge (66) cost (89) deal (42) decor (28) dinner (138) downtown (142) fee (54) food (413) front desk (125) gym (28) hot tub (47) hotel (2166) housekeeping (52) lobby (180) location (255) lunch (65) manager (55) money (64) parking (274) pool (1267) price (181) rate (96) recommend (179) restaurant (434) room (1267) room service (65) service (563) shower (85) shuttle (266) spa (50) staff (636) suite (71) towel (99) valet (77) value (64) view (283) walk (100) wireless (42)

Front desk

Appears in 125 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (5) bar (7) breakfast (6) clean (7) clerk (7) concierge (7) desk (127) friendly (18) great (10) helpful (16) hotel (6) housekeeping (11) liked (7) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lobby is nice and wasn't busy and we were immediately helped at the front desk.

"Great Weekend at Bonnet Creek Hilton " Read full review on TripAdvisor 5/21/2012 Vote

2. The front desk staff were very courteous and helpful and every thing that was asked they answered with a smile.

"Very nice alternative to Disney " Read full review on TripAdvisor 5/16/2012 Vote

3. He really makes guest feel very special by helping with front desk and service issues.

"Out Standing Front Desk Service and Hotel Experience " Read full review on TripAdvisor 4/24/2012 Vote

4. They lost a package we had sent there for THREE DAYS (repeated asks for help and front desk just decided to ignore it).

"Vacationing guests lose in this Convention-focused Resort " Read full review on TripAdvisor 4/15/2012 Vote

5. The staff were excellent, consistently -great service at the Harvest Bistro restaurant, the front desk clerk was very helpful in splitting up our bill, and our room was upgraded at check-in to a view of the pool.

"Fantastic service, fun pool, great food. " Read full review on TripAdvisor 3/31/2012 Vote

6. The staff treated us with equal importance and was incredibly attentive and gracious from the front desk all the way to checkout.

"Fantastic! " Read full review on TripAdvisor 3/29/2012 Vote

7. The only redeeming rating was the SUPER CLEAN hotel and very nice front desk staff.

"Your not in HOT WATER here! " Read full review on TripAdvisor 3/27/2012 Vote

8. The front desk staff was helpful as well (although one or two I dealt with seemed inexperienced, but friendly).

"Nice hotel on Disney property " Read full review on TripAdvisor 3/26/2012 Vote

9. I must give a big shout out to the front desk for taking care of the situation on the 14th floor (unattended young teens running wild).

"One more happy family. " Read full review on TripAdvisor 1/19/2012 Vote

10. The front desk staff were friendly and very welcoming.

"New Hilton, great rooms and close to Disney " Read full review on TripAdvisor 1/3/2012 Vote