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Rank
33rd
Out of 197

Mandarin Oriental, Boston

Average Price: $597  
 
Hotel Class:
776 Boylston Street
Boston, 02199 View map  
5-Star Hotel Rank: 3 of 4
Average review rating: 4.51
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (5) , TripAdvisor (104)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 24 comments. 
88% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   guest (2)   helpful (2)   hotel (4)   housekeeping (3)   liked (2)   love (2)   personable (2)   welcoming (5)    
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1. Everyone from housekeeping and room service to the front desk and concierge showed professionalism and a real desire to be helpful.
"5 Star Service " Read full review on TripAdvisor   3/8/2012 Vote      
2. I also loved the atmosphere of welcoming as soon as you arrive, the front desk and doorman and all the staff.
"Felt like a princess " Read full review on TripAdvisor   2/28/2012 Vote      
3. The bellman and front desk were friendly and made you feel welcome immediately.
"The Spa was Amazing " Read full review on TripAdvisor   2/13/2012 Vote      
4. Everyone from the front desk to the porters were unfailingly polite, pleasant and efficient.
"Outstanding hotel with superb service " Read full review on TripAdvisor   5/28/2011 Vote      
5. In the morning, everyone at the front desk expressed their congratulations and I felt extremely welcome there.
"Most attentive staff! " Read full review on TripAdvisor   3/26/2011 Vote      
6. When we checked in the front desk person asked us if we would like to have a welcome drink sent to our room as is done at MO hotels.
"Great Location but Some Service Issues " Read full review on TripAdvisor   9/16/2010 Vote      
7. When we checked in the front desk person asked us if we would like to have a welcome drink sent to our room as is done at MO hotels.
"Great Location but Some Service Issues " Read full review on TripAdvisor   9/16/2010 Vote      
8. I let the front desk know and they sent up a very comfy cot with side rails.
"Great experience with my toddler! " Read full review on Expedia   12/23/2009 Vote      
9. When I called MO in Boston and told the front desk I would have a late arrival from California (11PM),I was so blown away because my conversation with the front desk had been over a week before my arrival.
"Special treatment is the standard " Read full review on TripAdvisor   3/4/2012 Vote      
10. The staff is amazingly well selected and trained, including front desk staff, room service, housekeeping and concierge, all of which we utilized.
"Super hotel and great value for this level of hotel " Read full review on TripAdvisor   2/9/2012 Vote      
   
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