Mandarin Oriental, Boston, Boston, Concierge

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Rank

33rd

Out of 197

Mandarin Oriental, Boston	Average Price: $597 Check Rates

Hotel Class:

776 Boylston Street

Boston, 02199 View map

5-Star Hotel Rank: 3 of 4
Average review rating: 4.51

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (5) , TripAdvisor (104)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (18) bar (41) bath (10) bathroom (42) bed (25) bill (4) breakfast (27) cable (3) charge (4) check in (8) check out (5) closet (7) complimentary (4) concierge (19) cost (7) decor (4) dinner (9) fitness center (4) food (26) front desk (24) gym (5) hotel (212) housekeeping (15) lobby (12) location (60) massage (8) money (8) pillow (9) price (12) rate (15) recommend (20) restaurant (54) room (211) room service (14) service (80) sheets (4) shower (29) spa (52) staff (80) steam (5) street (27) suite (7) towel (6) tub (11) valet (6) value (6) view (17) walk (9) walk in (3) wireless (5)

Concierge

Appears in 19 comments.

87% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (2) great (2) helpful (2) housekeeping (2)

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1. Everyone from housekeeping and room service to the front desk and concierge showed professionalism and a real desire to be helpful.

"5 Star Service " Read full review on TripAdvisor 3/8/2012 Vote

2. Everyone called me by name from the doorman to the concierge to the housekeeprs, which is very nice.

"Excellent Service and Modern Technology " Read full review on TripAdvisor 6/3/2011 Vote

3. - Bell staff, reception and concierge on the ball and very friendly- Rooms were what I would expect.

"Solid property in a great location " Read full review on TripAdvisor 2/25/2010 Vote

4. Concierge service was exceptional, getting us reservations in restaurants that were not accepting otherwise.

"Wonderful Stay " Read full review on Expedia 9/29/2009 Vote

5. The concierge service was outstanding - they organised restaurants, a car to take us there, Red Sox tickets, hairdressing appointments - and were an excellent source of knowledge and advice.

"Impressive, near perfect " Read full review on TripAdvisor 8/1/2009 Vote

6. The concierge mapped out a great 3 mile run for me.

"WOW! Perfect hotel in the perfect location! " Read full review on TripAdvisor 7/15/2009 Vote

7. Service was great and friendly (save the one concierge), and the bellmen greeted us by name as we came and went, but all the other shortcomings would not justify the going rates here.

"Honeymoon Spa Getaway " Read full review on TripAdvisor 5/27/2009 Vote

8. The staff is amazingly well selected and trained, including front desk staff, room service, housekeeping and concierge, all of which we utilized.

"Super hotel and great value for this level of hotel " Read full review on TripAdvisor 2/9/2012 Vote

9. From the front desk, to the bellmen, to the concierge, to the spa staff, to the restaurant manager.

"A Great Place For Comfort and Style " Read full review on TripAdvisor 2/5/2012 Vote

10. When we called a concierge, he promised to get us one right up, however, we never got it.

"Never ever again... " Read full review on TripAdvisor 9/28/2011 Vote