Renaissance Hollywood Hotel and Spa, Los Angeles, Service

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Rank

15th

Out of 700

Renaissance Hollywood Hotel and Spa	Average Daily Rate: NA Check Rates

Hotel Class:

1755 Highland Avenue Hollywood

Los Angeles, 90028 View map

0-Star Hotel Rank: 1 of 425
Average review rating: 4.67

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (1) , Travelocity (9) , TripAdvisor (431)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (78) bath (12) bathroom (74) beach (28) bed (69) breakfast (103) charge (35) check in (67) check out (21) complimentary (21) concierge (60) cost (25) deal (17) decor (15) dinner (23) downtown (38) fee (14) food (89) front desk (43) gym (25) hotel (929) housekeeping (25) lobby (73) location (354) manager (13) money (27) parking (91) pillow (20) pool (165) price (40) rate (33) recommend (82) restaurant (137) room (754) room service (40) service (153) shower (27) shuttle (16) spa (33) staff (274) street (30) suite (49) towel (30) valet (67) valet parking (42) value (21) view (248) walk (161) wireless (34)

Service

Appears in 153 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
clean (10) customer (14) excellent (8) food (11) friendly (10) good (34) great (34) hotel (45) location (16) nice (11) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I always like when a conference facility has coffee service available all day and there were times when it was not available.

"Nickel and dimed " Read full review on TripAdvisor 5/8/2012 Vote

2. This is a large and active hotel, but the location is excellent, the staff friendly, and the services very good.

"Nice stay in the heart of Hollywood " Read full review on TripAdvisor 4/22/2012 Vote

3. We also found the valet service to be particularly professional.

"Nice stay in the heart of Hollywood " Read full review on TripAdvisor 4/22/2012 Vote

4. Breakfast service in restaurant was very very cool, Jimbo and Charlie the Chiefs made our 2 boys feel very special and had a great time with them very much an asset to the Hotel, Well done Fellas +++++Staff generally really do a good job to add to your stay would stay here again, as long as Jimbo and Charlie are there :-).

"Good finish to trip " Read full review on TripAdvisor 4/20/2012 Vote

5. Rooms were well-serviced and very clean with plenty of fresh towels on offer.

"Good location and excellent staff " Read full review on TripAdvisor 4/18/2012 Vote

6. If you want to know about the king room is depend on what you paid for, very nice service i can check-in 12pm noon.

"a lot of oscar going on " Read full review on TripAdvisor 3/10/2012 Vote

7. With all the amenities the hotel has to offer, in my opinion what really makes the difference and a memorable experience, is the extraordinary customer service skills received specifically by Ms.

"Simply the best! " Read full review on TripAdvisor 3/9/2012 Vote

8. Valet were great in prompt service and direction help.

"Great Hollywood Location Hotel " Read full review on TripAdvisor 3/1/2012 Vote

9. Friendly service with offers for directions each time.

"Great Location to See All the Sights! " Read full review on TripAdvisor 2/27/2012 Vote

10. The service was great.

"Great Location to See All the Sights! " Read full review on TripAdvisor 2/27/2012 Vote