Renaissance Hollywood Hotel and Spa, Los Angeles, Front Desk

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Rank

15th

Out of 700

Renaissance Hollywood Hotel and Spa	Average Daily Rate: NA Check Rates

Hotel Class:

1755 Highland Avenue Hollywood

Los Angeles, 90028 View map

0-Star Hotel Rank: 1 of 425
Average review rating: 4.67

OpinionWell Value Index: NA

Traveler reviews analyzed: Travelocity (9) , BedBugRegistry (1) , TripAdvisor (431)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (78) bath (12) bathroom (74) beach (28) bed (69) breakfast (103) charge (35) check in (67) check out (21) complimentary (21) concierge (60) cost (25) deal (17) decor (15) dinner (23) downtown (38) fee (14) food (89) front desk (43) gym (25) hotel (929) housekeeping (25) lobby (73) location (354) manager (13) money (27) parking (91) pillow (20) pool (165) price (40) rate (33) recommend (82) restaurant (137) room (754) room service (40) service (153) shower (27) shuttle (16) spa (33) staff (274) street (30) suite (49) towel (30) valet (67) valet parking (42) value (21) view (248) walk (161) wireless (34)

Front desk

Appears in 43 comments.

62% wrote positive comments about front desk

The following words were used in comments with Front desk:
amazed (3) concierge (3) desk (45) friendly (5) helpful (9) hotel (4) management (3) need (6) nice (3) rude (4) service (6) staff (20) suite (4) unhelpful (3) valet (5) water (3) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel is gorgeous and the staff is amazing from the valet to the front desk clerk to the maid staff.

"Beautiful Hotel in Nice Location " Read full review on TripAdvisor 5/21/2012 Vote

2. We arrived early on Sunday and were able to check into our room courtesy of a wonderful young man at the front desk Alex.

"Great Fun Here! " Read full review on TripAdvisor 3/5/2012 Vote

3. The front desk staff is very friendly, accomodating & professional.

"Great Hotel in the Heart of Hollywood " Read full review on TripAdvisor 2/27/2012 Vote

4. I needed to FedEx some things back home and the front desk helped me out without batting an eyelash.

"Perfect Location In The Heart Of Hollywood " Read full review on TripAdvisor 2/17/2012 Vote

5. Front desk staff were helpful and assisted us with all of our needs.

"Heart of the action " Read full review on TripAdvisor 1/5/2012 Vote

6. every staff member, from the front desk on, was professional, polite and polished.

"Beautiful room with an amazing view! " Read full review on TripAdvisor 1/3/2012 Vote

7. Check out was a breeze, and the front desk staff were friendly and charming.

"Good and conveniently located hotel " Read full review on TripAdvisor 12/29/2011 Vote

8. Service - very friendly, from front desk to bell staff to housekeeping.

"Nice hotel if you have to stay in Hollywood " Read full review on TripAdvisor 9/15/2011 Vote

9. Concierge and front desk were very helpful, and valet was quick and efficient!the only negative- the walls must be thin, because both nights I heard my neighbors, who seemed to be having a party of some sort.

"Delighted... " Read full review on TripAdvisor 9/12/2011 Vote

10. I paid a little extra for late check-out, and the front desk added two additional hours complementary.

"Beautiful hotel, great service, but expensive. " Read full review on TripAdvisor 9/11/2011 Vote