Courtyard by Marriott Boston Logan Airport, Boston, Manager

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Rank

63rd

Out of 197

Courtyard by Marriott Boston Logan Airport	Average Price: $195 Check Rates

Hotel Class:

225 William F McClellan Highway

Boston, 02128 View map

3-Star Hotel Rank: 22 of 37
Average review rating: 2.97

OpinionWell Value Index: 4

Traveler reviews analyzed: Travelocity (8) , TripAdvisor (119) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 6 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
helpful (2) hotel (3) management (6) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. At check-in, there was a confusion about my having the stay/park/fly package (I booked via the internet), but the front desk was very helpful: without my making a fuss, she volunteered to ask her manager to change to the (better priced) package, and the change was done in less than an hour.

"Best for the $$ for Logan airport travel " Read full review on TripAdvisor 12/2/2010 Vote

2. My friend lost a pair of shoes and when we called the hotel to claim them, the manager had gone home so no one else could help until the following day.

"Meets Marriott basic standards " Read full review on TripAdvisor 11/23/2011 Vote

3. The Hotel manager, Michele and all the staff there were kind,caring, considerate and understanding of the circumstances and allowed me to check out late w/o a charge for an additional day stay.

"Catered to the customers during Hurricane Irene " Read full review on TripAdvisor 9/7/2011 Vote

4. Problem #3 when I called the front desk manager was gone.

"unacceptable " Read full review on TripAdvisor 3/2/2011 Vote

5. I sincerely hope the Manager of this hotel recognizes what valuable employees he has with these two at his front desk.

"Wonderful experience... " Read full review on TripAdvisor 7/24/2010 Vote

6. I find the staff to be completely clueless and managers and sales to be arrogant and incompetent.

"Staff is terrible; best avoided " Read full review on TripAdvisor 8/2/2010 Vote