Courtyard by Marriott Boston Logan Airport, Boston, Front Desk

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Rank

63rd

Out of 197

Courtyard by Marriott Boston Logan Airport	Average Price: $195 Check Rates

Hotel Class:

225 William F McClellan Highway

Boston, 02128 View map

3-Star Hotel Rank: 22 of 37
Average review rating: 2.97

OpinionWell Value Index: 4

Traveler reviews analyzed: Travelocity (8) , TripAdvisor (119) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (3) bar (23) bath (4) bathroom (16) bed (18) breakfast (22) charge (5) check in (19) check out (4) checkout (3) check-out (2) complimentary (10) cost (5) deal (4) decor (3) dinner (12) downtown (12) exercise room (2) food (37) freeway (3) front desk (22) highway (5) hotel (211) housekeeping (3) lobby (32) location (47) lunch (4) manager (6) money (7) neighborhood (6) parking (35) pillow (3) pool (8) price (20) rate (14) recommend (13) restaurant (68) room (173) room service (2) service (55) shower (11) shuttle (106) staff (57) street (4) to park (3) tub (3) value (6) view (8) walk (5) wireless (9)

Front desk

Appears in 22 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
better (2) change (2) confuse (2) customer (3) desk (22) fresh (2) friendly (3) helpful (2) hotel (4) lobby (2) management (3) need (2) nice (2) park (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Arrived to hotel about 5pm and front desk agent was very pleasant.

"Comfort and Convenience " Read full review on TripAdvisor 2/17/2012 Vote

2. - Friendly and efficient front desk staff .

"Not a glorious location, negative first impression, but better in the end " Read full review on TripAdvisor 12/12/2011 Vote

3. - Fresh cookies at the front desk during the evening- Spacious lobby good for meeting colleagues (e.

"Not a glorious location, negative first impression, but better in the end " Read full review on TripAdvisor 12/12/2011 Vote

4. The front desk was also helpful when I asked them questions about where to get off the subway downtown and how to get to the sights we wanted to see.

"Economical Place to Stay in Boston " Read full review on TripAdvisor 10/10/2011 Vote

5. The Hotel was nice and clean and the front desk clerks allowed me to use the gym while my room was being prepared.

"Catered to the customers during Hurricane Irene " Read full review on TripAdvisor 9/7/2011 Vote

6. Front desk staff was friendly and professional.

"Convenient and Comfortable " Read full review on TripAdvisor 7/2/2011 Vote

7. Checked in and the front desk agent was very nice and very quick.

"Loved the hotel " Read full review on TripAdvisor 6/20/2011 Vote

8. At check-in, there was a confusion about my having the stay/park/fly package (I booked via the internet), but the front desk was very helpful: without my making a fuss, she volunteered to ask her manager to change to the (better priced) package, and the change was done in less than an hour.

"Best for the $$ for Logan airport travel " Read full review on TripAdvisor 12/2/2010 Vote

9. Klarens was superior in customer service, very knowledgable about the excursions we had planned, and simply the most friendly and courteous front desk attendant we had for our entire week long vacation.

"Wonderful experience... " Read full review on TripAdvisor 7/24/2010 Vote

10. and fresh chocolate chip cookies appeared during the late afternoon at the front desk.

"Convenient and a little confusing " Read full review on TripAdvisor 6/3/2010 Vote