The Deauville Beach Resort, Miami Beach, Service

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Rank

52nd

Out of 468

The Deauville Beach Resort	Average Daily Rate: NA Check Rates

Hotel Class:

6701 Collins Avenue

Miami Beach, 33141 View map

3-Star Hotel Rank: 5 of 35
Average review rating: 3.06

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (93) , Travelocity (13) , TripAdvisor (463)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (54) bar (84) bathroom (110) beach (500) bed (60) breakfast (43) charge (45) check in (96) check out (25) closet (16) concierge (14) cost (36) deal (17) dinner (20) fee (56) food (73) front desk (108) gym (13) hotel (998) housekeeping (29) lobby (147) location (156) manager (61) money (66) neighborhood (19) ocean (128) parking (151) pillow (13) pool (318) price (95) rate (40) recommend (69) refund (15) restaurant (113) room (962) room service (17) service (221) sheets (23) shower (52) staff (265) street (89) to park (40) towel (104) valet (129) valet parking (72) value (26) view (158) walk (76) wireless (18)

Service

Appears in 221 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
clean (11) customer (30) desk (17) excellent (12) expectation (12) food (12) friendly (11) good (22) great (20) hotel (51) liked (14) need (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service were good and the rooms were realy clean.

"A beautiful and relaxed place " Read full review on TripAdvisor 7/17/2010 Vote

2. All of the staff from the hotel is very friendly and always willing to help with great customer service.

"Great prices and great customer service " Read full review on TripAdvisor 6/18/2010 Vote

3. Amazing customer service.

"AMAZING TIME " Read full review on TripAdvisor 6/11/2010 Vote

4. We choose the hotel to celebrate our second anniversary and we were very pleased with your service, I only have to say thank you very much for everything.

"we will be back as soon as we can. " Read full review on TripAdvisor 5/26/2010 Vote

5. Once again this hotel met my expectations because of good service from the staff that was very courteous and helpful.

"Another wonderful experience at this hotel " Read full review on TripAdvisor 4/16/2010 Vote

6. I had no problem with cleanliness or service.

"Ocean Front Rooms offer amazing balcony for not much more $$$ " Read full review on TripAdvisor 2/24/2010 Vote

7. Belive me when i say dont stay at this hotel there is to much for me to list its looks like its a vaule for the price but belive me if your looking for good friendly service on your vacation you are not getting it at the deauville.

"worst motel,rude unhelpful staff do not stay here " Read full review on Expedia 1/24/2010 Vote

8. We agreed to this as recommended by the service provider because since the hotel was hosting the Art Show that weekend it would be quieter on the 18th floor as opposed to taking a lower floor room.

"Great location and value! " Read full review on TripAdvisor 1/7/2010 Vote

9. We stayed at this hotel for 4 nights and although the facilities are not bad (bit dated) the customer service goes from bad to non existent.

"Worst customer service ever " Read full review on TripAdvisor 12/29/2009 Vote

10. Service experienced: courteous desk and service personnelThe room was spacious, well appointed, comfortable, and well maintainedLocation was easy to get to, while the services provided, e.g. valet parking made entering and leaving-at any time very easy.

"thoroughly enjoyable stay " Read full review on TripAdvisor 12/5/2009 Vote