The Deauville Beach Resort, Miami Beach, Refund

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Rank

52nd

Out of 468

The Deauville Beach Resort	Average Daily Rate: NA Check Rates

Hotel Class:

6701 Collins Avenue

Miami Beach, 33141 View map

3-Star Hotel Rank: 5 of 35
Average review rating: 3.06

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (93) , Travelocity (13) , TripAdvisor (463)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (14) balcony (54) bar (84) bathroom (110) beach (500) bed (60) breakfast (43) charge (45) check in (96) check out (25) closet (16) concierge (14) cost (36) deal (17) dinner (20) fee (56) food (73) front desk (108) gym (13) hotel (998) housekeeping (29) lobby (147) location (156) manager (61) money (66) neighborhood (19) ocean (128) parking (151) pillow (13) pool (318) price (95) rate (40) recommend (69) refund (15) restaurant (113) room (962) room service (17) service (221) sheets (23) shower (52) staff (265) street (89) to park (40) towel (104) valet (129) valet parking (72) value (26) view (158) walk (76) wireless (18)

Refund

Appears in 15 comments.

The following words were used in comments with Refund:
complain (2) fee (2) hotel (4) management (3) money (2) night (4)

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1. He was very nice but I said I wanted to get a refund (oh by the way it is around $20 a night for parking).

"Terrible " Read full review on TripAdvisor 2/10/2009 Vote

2. We went to the front desk and they refused to refund the resort fee for one of the rooms.

"Not Impressed " Read full review on Expedia 8/17/2010 Vote

3. We never got the room we paid for, no refund.

"HOTEL OF SHAME " Read full review on TripAdvisor 7/10/2010 Vote

4. Since everything was prepaid at the time of booking we could not get a direct refund from the hotel and didn't have another $1200 on hand to stay elsewhere.

"The bad reviews listed here are not a joke, I learned the hard way! " Read full review on TripAdvisor 4/10/2010 Vote

5. valet was $20 a night and they didn't even refund our money for the night our car was stolen.

"Do not stay here! Car was stolen! " Read full review on TripAdvisor 11/17/2009 Vote

6. We were so dissapointed we left after the first night and were not offered any type of refund.

"Worst hotel experiance ever. " Read full review on TripAdvisor 5/31/2009 Vote

7. When contacting the hotel manager they did NOTHING to accomodate our needs or refund us any money.

"Customer Service " Read full review on Expedia 4/13/2009 Vote

8. Still I realized a couple of days later that they charged my credit card for breakfast which they refuse to refund.

"Highway robbery " Read full review on TripAdvisor 2/17/2009 Vote

9. When I told him that he said ok look I will refund the valet so that will help with the IPOD.

"Terrible " Read full review on TripAdvisor 2/10/2009 Vote

10. On returning home and making a complaint we were refunded a fraction of the cost of the hotel.

"Dreadfull Deauville " Read full review on TripAdvisor 10/15/2008 Vote