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The Ritz-Carlton, Kapalua
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OpinionWell
Rank
1st
Out of 6
The Ritz-Carlton, Kapalua
Average Daily Rate: NA
Check Rates
Hotel Class:
1 Ritz Carlton Drive
Kapalua, 96761
View map
5-Star Hotel Rank:
1 of 2
Average review rating:
4.88
OpinionWell Value Index:
NA
Traveler reviews analyzed:
Expedia
(
102
)
,
TripAdvisor
(
347
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(36)
balcony
(47)
bar
(65)
bath
(13)
bathroom
(38)
beach
(469)
bed
(50)
breakfast
(127)
cabana
(40)
charge
(20)
check in
(39)
check out
(17)
complimentary
(13)
concierge
(68)
cost
(24)
deal
(20)
dinner
(80)
fee
(21)
food
(206)
front desk
(35)
gym
(21)
hot tub
(11)
hotel
(630)
housekeeping
(23)
landscape
(12)
lobby
(52)
location
(149)
lunch
(58)
massage
(23)
money
(41)
ocean
(172)
parking
(36)
pool
(444)
price
(69)
rate
(18)
recommend
(89)
restaurant
(229)
room
(492)
room service
(22)
service
(328)
shower
(28)
shuttle
(73)
spa
(73)
staff
(300)
suite
(96)
towel
(44)
valet
(25)
value
(12)
view
(231)
walk
(161)
See more
Service
Appears in 328 comments.
80% wrote positive comments about
service
The following words were used in comments with
Service:
attentive
(13)
beach
(27)
beauty
(19)
customer
(18)
drink
(11)
excellent
(22)
expectation
(21)
food
(31)
friendly
(15)
good
(18)
great
(51)
high
(13)
hotel
(43)
liked
(12)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
We dined at a different restaurat in Kapalua every night and took advantge of the wonderful free shuttle
service
so both of us could drink.
"Second times the charm! "
Read full review
on
TripAdvisor
5/20/2012
Vote
2.
The Cabana
service
is amazing and would recommend it to all, especially those who have fair skin like me and need some scape from the Maui sun.
"Second times the charm! "
Read full review
on
TripAdvisor
5/20/2012
Vote
3.
We upgraded to the club level, where the
service
was great.
"A nice quiet resort "
Read full review
on
TripAdvisor
5/18/2012
Vote
4.
-Banyan Tree restaurant had great
service
(Robert) and lovely wines.
"Hotel lacked Hawaiian feel but Club Lounge was great! "
Read full review
on
TripAdvisor
5/11/2012
Vote
5.
(A) Absolute courteous
service
; (B) Best location and great views; (C) Cleanliness with lovely room decors.
"All the ABC's were there.. "
Read full review
on
TripAdvisor
5/8/2012
Vote
6.
Staff was prompt with
service
and with so many great choices for dining; you never really need to leave the property.
"All the ABC's were there.. "
Read full review
on
TripAdvisor
5/8/2012
Vote
7.
I recommend 100% this hotel: Terrific
service
in all
service
s, all areas, all around the Hotel.
"Incredible place to stay in an awesome location "
Read full review
on
TripAdvisor
5/6/2012
Vote
8.
If you dream of palm trees swaying, beach front location, superb
service
, and food choices to rival Manhattan hot spots, the Ritz Carlton in Kapalua is the location for you.
"Paradise at the Ritz Carlton "
Read full review
on
TripAdvisor
4/30/2012
Vote
9.
Service
is a large part of the reason people stay at the Ritz and this hotel did not disappoint us.
"If you're looking to be pampered and want to stay away from the crowds this is your place "
Read full review
on
TripAdvisor
4/26/2012
Vote
10.
Very wonderful
service
.
"Delightful Maui Hotel "
Read full review
on
TripAdvisor
4/22/2012
Vote
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