The Ritz-Carlton, Kapalua, Kapalua, Concierge

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Rank

1st

Out of 6

The Ritz-Carlton, Kapalua	Average Daily Rate: NA Check Rates

Hotel Class:

1 Ritz Carlton Drive

Kapalua, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (36) balcony (47) bar (65) bath (13) bathroom (38) beach (469) bed (50) breakfast (127) cabana (40) charge (20) check in (39) check out (17) complimentary (13) concierge (68) cost (24) deal (20) dinner (80) fee (21) food (206) front desk (35) gym (21) hot tub (11) hotel (630) housekeeping (23) landscape (12) lobby (52) location (149) lunch (58) massage (23) money (41) ocean (172) parking (36) pool (444) price (69) rate (18) recommend (89) restaurant (229) room (492) room service (22) service (328) shower (28) shuttle (73) spa (73) staff (300) suite (96) towel (44) valet (25) value (12) view (231) walk (161)

Concierge

Appears in 68 comments.

90% wrote positive comments about concierge

The following words were used in comments with Concierge:
great (11) helpful (17) lounge (6) love (3) need (3) recommend (2) relax (2) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The wonders of our trip began the week before we left when Angela from the concierge department got in touch and offereded to arrange anything we would like during our stay.

"Second times the charm! " Read full review on TripAdvisor 5/20/2012 Vote

2. -Honolua convenience store 3 min walk around corner - wine, lunchmeat, water, coffee, sunscreen, etc. -Concierge helpful.

"Hotel lacked Hawaiian feel but Club Lounge was great! " Read full review on TripAdvisor 5/11/2012 Vote

3. The entire Club Concierge team, very capably led by Leslie, took great care of us.

"Great Place to celebrate & relax! " Read full review on TripAdvisor 5/11/2012 Vote

4. We relied on the concierge for help on choosing different tours.

"Beautiful Resort " Read full review on TripAdvisor 4/14/2012 Vote

5. The concierge were very helpful as well .

"Heavenly Stay " Read full review on TripAdvisor 4/13/2012 Vote

6. Great concierge service.

"Fantastic! " Read full review on TripAdvisor 3/18/2012 Vote

7. The concierge group was also exceptional.

"Awesome two week stay " Read full review on TripAdvisor 3/6/2012 Vote

8. The concierge service here is fantastic.

"Hotel is in a beautiful location, could get some rain, lots of corporates which was a shame " Read full review on TripAdvisor 2/23/2012 Vote

9. The golf however, was great and the concierge was terrific.

"Just misses " Read full review on TripAdvisor 1/1/2012 Vote

10. We also stayed on the concierge level, which I highly recommend.

"Beautiful resort " Read full review on TripAdvisor 12/1/2011 Vote