74 State, an Ascend Collection Hotel, Albany, Service

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Rank

10th

Out of 62

74 State, an Ascend Collection Hotel	Average Price: $217 Check Rates

Hotel Class:

74 State Street

Albany, 12207 View map

4-Star Hotel Rank: 1 of 3
Average review rating: 4.24

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (17) , TripAdvisor (53)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (18) bathroom (19) bed (26) bill (4) breakfast (11) brunch (4) charge (5) check in (8) check out (3) checkout (3) complimentary (2) cost (2) decor (5) dinner (6) discount (3) downtown (18) fee (3) food (12) front desk (17) highway (2) hotel (108) housekeeping (2) lobby (6) location (26) lunch (6) manager (2) money (2) parking (11) pillow (3) price (12) rate (5) recommend (6) restaurant (34) room (111) room service (9) service (28) sheets (2) shower (14) staff (32) street (16) suite (3) to park (2) towel (2) valet (18) valet parking (7) value (2) view (13) walk (6) wireless (2)

Service

Appears in 28 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
better (3) clean (4) customer (3) disappoint (2) excellent (3) food (2) friendly (4) good (5) hotel (5) outstanding (2) prompt (2) smell (2) street (2) touch (2) useful (3) valet (6) weekends (2)

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1. Summary: The extremely friendly staff and superior service made up for any shortcomings in the physical plant.

"Great Location, Friendly Staff but Geeting a Little Worn " Read full review on TripAdvisor 3/14/2012 Vote

2. The room was really large, and the service was great.

"Above average product, 4 star price " Read full review on TripAdvisor 3/12/2012 Vote

3. The service at the restaurant was prompt and pleasant and room service did not disappoint.

"Perfectly Located " Read full review on TripAdvisor 2/9/2012 Vote

4. The service is above average, though I believe they are students because they do not command a strong knowledge of the downtown area.

"Very good, for Albany (and let's remember that last part) " Read full review on TripAdvisor 11/6/2011 Vote

5. The service in both restaurants is prompt and friendly.

"Hosted my wedding weekend! " Read full review on TripAdvisor 10/14/2011 Vote

6. So at the end of the day excellent on custom service.

"A little out of the way, but worth it. " Read full review on TripAdvisor 9/13/2011 Vote

7. ' The service was friendly, the room tidy and clean and of a good size.

"Falls short with a tired old bed " Read full review on TripAdvisor 8/21/2011 Vote

8. The WiFi was free but so slow that I would have paid for better service.

"Don't Waste Your Money " Read full review on TripAdvisor 4/2/2011 Vote

9. The service was excellent.

"Great boutique hotel in Albany " Read full review on TripAdvisor 10/26/2010 Vote

10. There was a nice jazz band playing in the bar and we had excellent service from Paula the bartender.

"Tasteful, Quiet Retreat Near Arts District " Read full review on TripAdvisor 6/24/2010 Vote