Dylan Hotel, New York City, Service

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Rank

257th

Out of 676

Dylan Hotel	Average Price: $423 Check Rates

Hotel Class:

52 EAST 41ST STREET New York

New York City, 10017 View map

4-Star Hotel Rank: 79 of 106
Average review rating: 3.37

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (1) , Travelocity (6) , TripAdvisor (107) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (9) bath (5) bathroom (41) bed (36) bill (5) breakfast (30) cable (2) charge (4) check in (17) check out (4) complimentary (5) concierge (5) deal (7) decor (3) dinner (3) fee (2) fitness center (2) food (6) front desk (16) hotel (233) housekeeping (4) lobby (16) location (76) manager (3) mini bar (2) money (13) pillow (3) price (30) rate (15) recommend (18) restaurant (34) room (232) room service (5) service (37) sheets (4) shower (32) staff (76) steam (1) street (15) suite (4) to park (1) towel (12) tub (3) valet (2) value (9) view (16) walk (28) water pressure (12) wireless (14)

Service

Appears in 37 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
bad (4) clean (4) complimentary (2) customer (6) excellent (3) good (5) helpful (3) hotel (6) liked (2) lobby (2) most (2) nice (7) polite (2) reception (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Nice enough room, everything worked, good service, quiet, no problems.

"Good review from me " Read full review on TripAdvisor 5/17/2012 Vote

2. They were nice enough, though, can't complain too much about the service.

"Won't stay there again...Felt a little cheated " Read full review on TripAdvisor 5/15/2012 Vote

3. Nice and clean rooms, good locatation, perfect service and tasty breakfast.

"Totally satisfied " Read full review on TripAdvisor 5/14/2012 Vote

4. This is a convenient, and much cheaper option than a taxi or limo service.

"Comfortable, satisfactory stay " Read full review on TripAdvisor 4/23/2012 Vote

5. On the day we checked out, we were ready to leave NYC just yet, so had our bags checked there at no additional fees for later pick up, they asked me when I'd come back for baggage, how I'm going to the airport and wanted to see if they could assist me in getting a ride there, excellent customer service there.

"Pleasant stay, great location! " Read full review on TripAdvisor 2/11/2012 Vote

6. We like complimentary & fast wireless service.

"As advertised & excellent value " Read full review on TripAdvisor 1/24/2012 Vote

7. Service was correct and friendly.

"Five good nights " Read full review on TripAdvisor 1/15/2012 Vote

8. Other pluses are the free wifi, good service, minibar (pricey, but nice to have), very clean room with comfortable king bed.

"Two strong positives make up for a few negatives " Read full review on TripAdvisor 1/8/2012 Vote

9. The intimate setting, small lobby and great service made the stay very relaxing.

"perfect " Read full review on TripAdvisor 11/29/2011 Vote

10. Amazing amazing customer service.

"Comfortable quiet room, free breakfast, delightful people " Read full review on TripAdvisor 10/4/2011 Vote