Ameritania Hotel, New York City, Front Desk

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Rank

203rd

Out of 676

Ameritania Hotel	Average Price: $304 Check Rates

Hotel Class:

230 W 54TH STREET New York

New York City, 10019 View map

3-Star Hotel Rank: 71 of 154
Average review rating: 3.04

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (5) , TripAdvisor (405) , YahooTravel (40)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (9) bar (77) bargain (12) bath (17) bathroom (168) bathtub (8) bed (145) breakfast (55) cable (8) charge (21) check in (33) check out (13) closet (18) complimentary (9) concierge (6) cost (13) deal (20) decor (24) dinner (10) discount (11) food (13) front desk (85) hotel (830) housekeeping (15) lobby (110) location (336) manager (20) money (33) parking (12) pillow (19) price (89) rate (21) recommend (72) refund (11) restaurant (34) room (997) service (80) sheets (19) shower (140) shuttle (8) staff (261) street (90) suite (9) towel (45) tub (17) value (38) view (48) walk (87) water pressure (7) wireless (23)

Front desk

Appears in 85 comments.

55% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (4) friendly (5) heating (7) helpful (6) hotel (4) lobby (3) nice (5) pleasant (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone is great but I especially need to single out Sylvia, Indira, and Erin at the Front Desk and Jeff and Mario of the bellmen.

"My favorite hotel " Read full review on TripAdvisor 5/17/2012 Vote

2. Front Desk staff was extremely pleasant.

"Modern and New " Read full review on TripAdvisor 4/10/2012 Vote

3. The doormen were great when we arrived at the hotel, however we did not find the front desk staff overly friendly.

"Great Location...Staff not all friendly " Read full review on TripAdvisor 4/9/2012 Vote

4. Waited another 20 minutes and saw the front desk guy who was helping us leave for the day - and when I went back up to the desk to ask, our room was ready (would have just liked him to follow through as we were sitting right in the lobby) and no apology for making us wait.

"Great Location...Staff not all friendly " Read full review on TripAdvisor 4/9/2012 Vote

5. The front desk and doormen were extremely helpful and very friendly.

"Great accomodations in NYC " Read full review on TripAdvisor 2/23/2012 Vote

6. When we needed any vouchers, passes, or tickets printed the front desk personnel were always great to help out.

"Great accomodations in NYC " Read full review on TripAdvisor 2/23/2012 Vote

7. The rooms were farely small but very affordable and Emerald at the front desk was very nice and made us feel very at home and comfortable.

"Excellent customer service " Read full review on TripAdvisor 2/21/2012 Vote

8. The front desk staff was excellent as well.

"Excellent New York stay & Vacation " Read full review on TripAdvisor 2/15/2012 Vote

9. The front desk staff was nice and accommodating.

"Good value for Boutique Hotel In Midtown " Read full review on TripAdvisor 2/10/2012 Vote

10. Renaldo at the front desk was very helpful.

"Enjoyable stay " Read full review on TripAdvisor 1/26/2012 Vote