Embassy Suites Los Angeles Intl Airport North, Los Angeles, Service

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OpinionWell
Rank

22nd

Out of 700

Embassy Suites Los Angeles Intl Airport North	Average Price: $172 Check Rates

Hotel Class:

9801 Airport Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 8 of 84
Average review rating: 3.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (374) , Travelocity (3) , TripAdvisor (259) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (14) bar (16) bath (8) bathroom (42) beach (22) bed (49) bill (10) breakfast (235) business center (7) charge (23) check in (49) check out (7) complimentary (34) cost (8) deal (16) decor (11) dinner (19) fee (13) fitness center (7) food (55) front desk (67) gym (7) hotel (462) housekeeping (9) lobby (20) location (73) manager (50) money (9) parking (67) pillow (8) pool (50) price (33) rate (35) recommend (27) restaurant (62) room (499) room service (17) service (97) shower (17) shuttle (134) spa (8) staff (136) street (27) suite (233) towel (7) value (31) view (10) walk (21) wireless (26)

Service

Appears in 97 comments.

82% wrote positive comments about service

The following words were used in comments with Service:
clean (6) comfortable (5) customer (11) desk (8) excellent (12) free (11) friendly (5) good (17) great (16) hotel (23) management (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service and buffet, and room very nice and clean.

"Excellent value for money " Read full review on TripAdvisor 5/21/2012 Vote

2. The service was wonderful, the gym great, the shuttle service prompt and friendly.

"Excellent service made for an excellent stay " Read full review on TripAdvisor 4/28/2012 Vote

3. Since the rental place was only down the street it would have been easier to walk back, but they had better customer service and gave me a ride back to the hotel.

"No free WiFi " Read full review on TripAdvisor 4/18/2012 Vote

4. the hotel rooms were clean and the service was good also.

"great hotel " Read full review on TripAdvisor 3/28/2012 Vote

5. The service was excellent.

"Excellent Place to Stay in L.A. " Read full review on TripAdvisor 3/19/2012 Vote

6. We ran out of there and went to the front desk, where again, good customer service must not be required.

"Roaches!! " Read full review on TripAdvisor 2/12/2012 Vote

7. We checked in and the front desk did not have very good customer service.

"Roaches!! " Read full review on TripAdvisor 2/12/2012 Vote

8. We were very impressed with the service and accommodations.

"Fantastic accomodations and service! " Read full review on TripAdvisor 1/8/2012 Vote

9. The services as good, the breakfast buffet was filling, and the evening drinks/snacks were welcomed.

"Great layover spot " Read full review on TripAdvisor 12/1/2011 Vote

10. The food was good and the service fast.

"Great airport hotel " Read full review on TripAdvisor 11/25/2011 Vote