Embassy Suites Los Angeles Intl Airport North, Los Angeles, Front Desk

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OpinionWell
Rank

22nd

Out of 700

Embassy Suites Los Angeles Intl Airport North	Average Price: $172 Check Rates

Hotel Class:

9801 Airport Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 8 of 84
Average review rating: 3.87

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (374) , Travelocity (3) , TripAdvisor (259) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (14) bar (16) bath (8) bathroom (42) beach (22) bed (49) bill (10) breakfast (235) business center (7) charge (23) check in (49) check out (7) complimentary (34) cost (8) deal (16) decor (11) dinner (19) fee (13) fitness center (7) food (55) front desk (67) gym (7) hotel (462) housekeeping (9) lobby (20) location (73) manager (50) money (9) parking (67) pillow (8) pool (50) price (33) rate (35) recommend (27) restaurant (62) room (499) room service (17) service (97) shower (17) shuttle (134) spa (8) staff (136) street (27) suite (233) towel (7) value (31) view (10) walk (21) wireless (26)

Front desk

Appears in 67 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (5) customer (3) desk (70) free (3) friendly (4) good (3) helpful (8) hotel (12) management (3) nice (5) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Jesus at the front desk was awesome in assisting us with an early check in so we could clean up and go to our granddaughter's 20th birthday party.

"Great Personnel " Read full review on TripAdvisor 3/6/2012 Vote

2. We ran out of there and went to the front desk, where again, good customer service must not be required.

"Roaches!! " Read full review on TripAdvisor 2/12/2012 Vote

3. It didnt help, but the front desk quickly removed the charge from my bill.

"Good location, wi-fi needs work " Read full review on TripAdvisor 12/31/2011 Vote

4. Front desk staff were chatty and nice too.

"Wow; This has to be the best LAX Hotel " Read full review on TripAdvisor 12/21/2011 Vote

5. I was extremely pleased with the reception I received from the front desk who checked me in straight away, invited me to have some complementary breakfast and made me feel genuinely welcome.

"Great airport hotel " Read full review on TripAdvisor 11/25/2011 Vote

6. The check-in was quick and the service by front desk staff was outstanding.

"Great airport hotel and great service - very nice staff " Read full review on TripAdvisor 11/23/2011 Vote

7. Front desk personnel and porters friendly and professional.

"A great experience in every way! " Read full review on TripAdvisor 11/12/2011 Vote

8. Folks at front desk were exceptionally pleasant and omelet maker man was phenomenal.

"Do It Again " Read full review on TripAdvisor 10/19/2011 Vote

9. The front desk was friendly and did inform us about breakfast.

"Love Embassy Suites " Read full review on TripAdvisor 9/23/2011 Vote

10. Front desk was very nice and my son and I enjoyed the managers reception.

"Nice hotel but VERY noisy " Read full review on TripAdvisor 8/25/2011 Vote