Sheraton Gateway Hotel Atlanta Airport, Atlanta, Front Desk

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Rank

47th

Out of 426

Sheraton Gateway Hotel Atlanta Airport	Average Price: $133 Check Rates

Hotel Class:

1900 Sullivan Road

Atlanta, 30337 View map

4-Star Hotel Rank: 18 of 28
Average review rating: 3.85

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (45) , Travelocity (10) , TripAdvisor (147) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) bar (26) bathroom (31) bed (36) breakfast (49) charge (14) check in (37) check out (7) complimentary (12) concierge (4) cost (9) deal (9) deck (3) dinner (8) downtown (13) fee (9) food (39) front desk (63) gym (3) hot tub (3) hotel (293) housekeeping (12) lobby (39) location (34) lunch (5) manager (8) money (14) parking (51) pillow (12) pool (25) price (21) rate (19) recommend (25) refund (4) restaurant (40) room (281) room service (14) service (68) sheets (5) shower (11) shuttle (59) staff (94) street (11) to park (9) towel (9) valet (4) value (18) view (12) walk (4) wireless (17)

Front desk

Appears in 63 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) airport (3) change (3) desk (64) efficient (3) free (4) friendly (11) guest (3) helpful (7) hotel (10) liked (4) management (5) most (3) welcoming (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very Good front desk service.

"Very Good hotel for the airport area " Read full review on TripAdvisor 5/22/2012 Vote

2. First, the airport shuttle, shuttle drivers, front desk staff were friendly and helpful.

"Uneven stay " Read full review on TripAdvisor 5/13/2012 Vote

3. Check in 03/21-22Check in with the front desk was smooth, efficient, and speedy.

"One word...Convenience! " Read full review on TripAdvisor 4/12/2012 Vote

4. staff on the front desk were helpful and we managed to get free breakfast and free internet just by asking.

"good hotel for a few days in Atlanta " Read full review on TripAdvisor 4/5/2012 Vote

5. From the friendly, respectful shuttle driver, to the charming front desk clerk that efficiently checked us in.

"We got a great deal! " Read full review on TripAdvisor 3/22/2012 Vote

6. The front desk staff made me feel welcomed upon check-in.

"Sheraton Gateway... An Ideal Place to Stay in Atlanta " Read full review on TripAdvisor 2/25/2012 Vote

7. The hotel is run down, not clean, and has an un courteous front desk staff.

"Does this hotel deserve to be a part of Starwood Chain? " Read full review on TripAdvisor 2/3/2012 Vote

8. Some of the front desk staff very pleasant, yet inefficient (more in a moment), other desk staff blah and uncaring.

"Convenient and missing essential details " Read full review on TripAdvisor 1/13/2012 Vote

9. Silvia Caldo, Carrie(sorry - spelling?) and everyone at the front desk go above and beyond to ensure that my stays are Great.

"Sheraton Gateway - Atlanta " Read full review on TripAdvisor 10/31/2011 Vote

10. The front desk staff was extremely friendly and efficient, with a very personal touch.

"Good People, Average Rooms " Read full review on TripAdvisor 9/22/2011 Vote