Renaissance Atlanta Downtown Hotel, Atlanta, Service

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Rank

40th

Out of 426

Renaissance Atlanta Downtown Hotel	Average Price: $177 Check Rates

Hotel Class:

590 West Peachtree Street NorthWest

Atlanta, 30308 View map

3-Star Hotel Rank: 16 of 93
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (34) , MyTravelGuide (345) , Travelocity (6) , TripAdvisor (206) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (57) bar (58) bath (9) bathroom (49) bed (73) bill (15) breakfast (87) charge (18) check in (39) check out (12) concierge (19) cost (9) deal (10) deck (11) decor (14) dinner (13) downtown (59) fee (11) food (38) front desk (48) hotel (496) housekeeping (24) interstate (11) lobby (96) location (78) manager (31) money (16) parking (70) pillow (15) pool (32) price (50) rate (35) recommend (32) restaurant (63) room (473) room service (29) service (78) sheets (10) shower (22) staff (141) street (42) towel (28) tub (9) valet (64) valet parking (30) value (15) view (70) walk (46) wireless (9)

Service

Appears in 78 comments.

53% wrote positive comments about service

The following words were used in comments with Service:
good (8) great (7) guest (5) hotel (18) internet (4) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The bar was nice and service during check-in was great.

"Really not that bad. " Read full review on TripAdvisor 5/16/2012 Vote

2. Service is acceptable.

"Great value for the price I paid. " Read full review on TripAdvisor 4/4/2012 Vote

3. Front desk staff were very helpful and the dining room staff gave great service for the buffet breakfast.

"Super stay " Read full review on TripAdvisor 3/13/2012 Vote

4. The staff was friendly enough, but standards for service and cleanliness are just too low.

"Poorly run hotel " Read full review on TripAdvisor 1/23/2012 Vote

5. Breakfast buffet was nice and the service was good.

"Noisey " Read full review on TripAdvisor 10/18/2011 Vote

6. The service was excellent.

"Great experience " Read full review on TripAdvisor 9/25/2011 Vote

7. If they can maintain the great customer service, this hotel will be a winner.

"Strong Customer Service " Read full review on TripAdvisor 9/4/2011 Vote

8. Service is great, beds are amazingly confortable and the view rocks.

"Great!!! " Read full review on TripAdvisor 8/9/2011 Vote

9. The staff is very polite and professional and customer service was great.

"Growing Pains " Read full review on TripAdvisor 8/9/2011 Vote

10. Housekeeping services are generally poor; it seems like they must hire people who have never cleaned a room before, which is surprising in a chain hotel of this size and experience.

"Disappointing experience " Read full review on TripAdvisor 7/27/2011 Vote