Renaissance Atlanta Downtown Hotel, Atlanta, Concierge

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Rank

40th

Out of 426

Renaissance Atlanta Downtown Hotel	Average Price: $177 Check Rates

Hotel Class:

590 West Peachtree Street NorthWest

Atlanta, 30308 View map

3-Star Hotel Rank: 16 of 93
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (34) , MyTravelGuide (345) , Travelocity (6) , TripAdvisor (206) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (14) balcony (57) bar (58) bath (9) bathroom (49) bed (73) bill (15) breakfast (87) charge (18) check in (39) check out (12) concierge (19) cost (9) deal (10) deck (11) decor (14) dinner (13) downtown (59) fee (11) food (38) front desk (48) hotel (496) housekeeping (24) interstate (11) lobby (96) location (78) manager (31) money (16) parking (70) pillow (15) pool (32) price (50) rate (35) recommend (32) restaurant (63) room (473) room service (29) service (78) sheets (10) shower (22) staff (141) street (42) towel (28) tub (9) valet (64) valet parking (30) value (15) view (70) walk (46) wireless (9)

Concierge

Appears in 19 comments.

77% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (3) generous (2) great (2) helpful (8) hotel (2) knowledgable (2) lobby (3) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk and bell staff courteous but no concierge on duty to help with restaurants and there are none within walking distance.

"Disappointing " Read full review on TripAdvisor 1/19/2012 Vote

2. The concierge Trevor was extremely helpful too.

"Comfortable downtown hotel " Read full review on TripAdvisor 1/8/2012 Vote

3. The concierge recommended a great spot for lunch that was walking distance from the hotel.

"Was a nice stay " Read full review on TripAdvisor 10/1/2011 Vote

4. Front desk and concierge personnel are generally pleasant, helpful and despite long lines seem eager to assist.

"Disappointing experience " Read full review on TripAdvisor 7/27/2011 Vote

5. We also talked to the concierge about good seafood restaurants.

"Great location and friendly service! " Read full review on TripAdvisor 2/14/2011 Vote

6. The staff (except for one lobby bar waitperson and the condescending guy with the glasses at the concierge desk) was very friendly and helpful.

"A fine experience " Read full review on TripAdvisor 1/18/2011 Vote

7. The clerk acknowledged that we had stayed there earlier in the year and upgraded our room to a big corner room on the concierge floor.

"Weekend at the Renaissance " Read full review on TripAdvisor 10/8/2009 Vote

8. The staff was very friendly and the concierge very helpful.

"Nice but Noisy " Read full review on TripAdvisor 3/18/2009 Vote

9. The woman working at the front desk even generously upgraded our room to the concierge level at no charge (surprising since we booked it through priceline and already got a great deal).

"Nice Room, Great Service " Read full review on TripAdvisor 3/1/2009 Vote

10. The concierge was probably the lease helpful and friendly of the bunch.

"Quick over night with family " Read full review on Travelocity 5/1/2008 Vote