The Westin Buckhead, Atlanta, Service

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Rank

19th

Out of 426

The Westin Buckhead	Average Price: $304 Check Rates

Hotel Class:

3391 Peachtree Road NorthEast

Atlanta, 30326 View map

4-Star Hotel Rank: 7 of 28
Average review rating: 4.32

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (47) , Travelocity (5) , TripAdvisor (223) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (15) bar (23) bath (14) bathroom (48) bed (49) bill (8) breakfast (46) charge (18) check in (27) check-out (7) complimentary (12) concierge (13) cost (15) deal (11) decor (10) dinner (22) downtown (21) food (47) front desk (57) hotel (400) housekeeping (17) lobby (32) location (123) lunch (11) manager (14) money (11) parking (63) pool (25) price (28) rate (29) recommend (30) refund (7) restaurant (87) room (307) room service (29) service (131) shower (37) shuttle (18) staff (153) street (27) suite (10) to park (9) towel (13) tub (7) valet (38) valet parking (13) value (10) view (33) walk (52) wireless (7)

Service

Appears in 131 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
excellent (13) food (7) good (10) great (11) helpful (7) hotel (41) location (10) need (6) nice (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We truly need more people like them to work in a service driven business.

"Excellent Service " Read full review on TripAdvisor 5/18/2012 Vote

2. We had the BEST service ever.

"Best Stay Yet! " Read full review on TripAdvisor 5/1/2012 Vote

3. A hotel that has such great service and staff should take advantage of these wonderful people and let them answer the phone too.

"Took great care of me and my family " Read full review on TripAdvisor 4/2/2012 Vote

4. The food was incredible, the service unobtrusive and professional, and the decor is beautiful.

"Took great care of me and my family " Read full review on TripAdvisor 4/2/2012 Vote

5. All service personnel were very courteous and helpful.

"A good place for a conference " Read full review on TripAdvisor 4/1/2012 Vote

6. Club level was a nice touch with beverage service and continental breakfast on weekends.

"Back for a stay down memory lane " Read full review on TripAdvisor 3/29/2012 Vote

7. They do provide a complimentary car service within two miles of hotel.

"Great location, but that's it! " Read full review on TripAdvisor 2/20/2012 Vote

8. Food and service were excellent.

"Mom & Daughters Shopping Trip -- Great Hotel! " Read full review on TripAdvisor 2/11/2012 Vote

9. The service was good and the valet service was fairly quick too, although a few times I arrived downstairs for my car and the valets would be talking to a co-worker and make me wait while they did that.

"Not on par with similarly priced hotels " Read full review on TripAdvisor 1/8/2012 Vote

10. Lenox and Phipps malls are within walking distance; Magianno's Italian restaurant is within walking distance; rooms are well-appointed; bathroom amenities are excellent; customer service is good.

"Convenient to shopping with comfortable rooms... " Read full review on TripAdvisor 12/21/2011 Vote