The Westin Buckhead, Atlanta, Refund

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Rank

19th

Out of 426

The Westin Buckhead	Average Price: $304 Check Rates

Hotel Class:

3391 Peachtree Road NorthEast

Atlanta, 30326 View map

4-Star Hotel Rank: 7 of 28
Average review rating: 4.32

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (47) , Travelocity (5) , TripAdvisor (223) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 6 comments.

The following words were used in comments with Refund:

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1. Management did refund us for 50% of the room tariff, and I suspect that the water cuts were outside their control, but I didn't feel the staff were making enough effort to make up for bad experience we had.

"Weird experience at a Westin " Read full review on TripAdvisor 11/8/2011 Vote

2. When we got home and checked our credit card for the refund, it had been charged but not credited back.

"Not as good as it was and needs updating " Read full review on TripAdvisor 7/20/2010 Vote

3. It took a few emails to get this refund back and it took a lot of perserverance and it was eventually refunded 10 days later.

"Not as good as it was and needs updating " Read full review on TripAdvisor 7/20/2010 Vote

4. We queried this and was told it was a mistake and it would be refunded to our credit card.

"Not as good as it was and needs updating " Read full review on TripAdvisor 7/20/2010 Vote

5. Upon check-in there was no record that the promotion still existed (even though it was still on their website) and it was not granted because when it was booked I chose the option to save even more by paying the amount in full, non-refundable so it took the total below the 'package starting at' rate.

"Hotel was great, careful when booking online deals " Read full review on TripAdvisor 7/31/2009 Vote

6. Apparently self parking is quiet taxing on the parking attendant staff and if you change your mind or have plans change it is quite a hassle for them to press buttons to change it and refund you the money they charge your card every day.

"Worst Experience Ever " Read full review on TripAdvisor 6/7/2010 Vote