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Rank
8th
Out of 62

Cresthill Suites Albany

Average Price: $122  
 
Hotel Class:
1415 Washnigton Avenue
Albany, 12206 View map  
2-Star Hotel Rank: 4 of 23
Average review rating: 3.88
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (6) , MyTravelGuide (1) , TripAdvisor (79) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Shuttle
Appears in 10 comments. 
100% wrote positive comments about shuttle
The following words were used in comments with Shuttle:
 
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1. The shuttle to shopping was very convenient.
"Dominic is wonderful " Read full review on TripAdvisor   7/10/2011 Vote      
2. There are three shining exceptions to what was otherwise ghastly customer service: the two women who set up breakfast in the morning and Phil, the shuttle driver were all friendly and courteous.
"housekeeping and front desk service were terrible. Shuttle and breakfast crew were good. " Read full review on TripAdvisor   7/1/2010 Vote      
3. From our first step through the door, comfortable lounge/breakfast area - with big screen TV, comfy couches, fireplace, coffee/tea available all day we were satisfied - even before meeting Dominick who checked us in, offered transportation/shuttle, ideas for dining & detailed all services offered by Cresthill Suites.
"Nothing bad to say! " Read full review on TripAdvisor   5/7/2012 Vote      
4. They even offer a shuttle.
"Fantastic Customer Service " Read full review on TripAdvisor   7/17/2011 Vote      
5. There was no way they could fulfill their service of shuttling guests to and from the wedding on time.
"Wedding guests unsatisfied " Read full review on TripAdvisor   8/3/2009 Vote      
6. Cresthill was suppose to provide a shuttle to and from wedding.
"Wedding guests unsatisfied " Read full review on TripAdvisor   8/3/2009 Vote      
7. Shuttle only holds 6 people and round trip took 30 minutes.
"Wedding guests unsatisfied " Read full review on TripAdvisor   8/3/2009 Vote      
8. Ceremony and reception held up due to shuttle and at that many guests decided to shuttle themselves.
"Wedding guests unsatisfied " Read full review on TripAdvisor   8/3/2009 Vote      
9. Guests were not told they needed to sign up for shuttle, guests arrived an hour late due to shuttle.
"Wedding guests unsatisfied " Read full review on TripAdvisor   8/3/2009 Vote      
10. They even had a shuttle we took to the mall.
"Great place " Read full review on TripAdvisor   8/1/2009 Vote      
   
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