Cresthill Suites Albany, Albany, Manager

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Rank

8th

Out of 62

Cresthill Suites Albany	Average Price: $122 Check Rates

Hotel Class:

1415 Washnigton Avenue

Albany, 12206 View map

2-Star Hotel Rank: 4 of 23
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (6) , MyTravelGuide (1) , TripAdvisor (79) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:

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1. There was a managers reception at night with free wine and beer plus some food (chips and dip).

"Nice place to stay " Read full review on TripAdvisor 7/20/2010 Vote

2. I spoke with a manager Carrie Stevens who repeated this to me that you get what you get,but she would put a request in for me,but we are not guaranteed and the argument proceeded.

"Bad Start " Read full review on TripAdvisor 5/9/2012 Vote

3. I asked to speak with the manager.

"Do not stay here...rude staff. " Read full review on TripAdvisor 6/10/2011 Vote

4. She did not give me the opportunity to speak with the manager, but bluntly told me the manager said we could either move to 2 separate one bedroom units or leave.

"Do not stay here...rude staff. " Read full review on TripAdvisor 6/10/2011 Vote

5. 'J' went back to the front desk and called the manager on the phone.

"Do not stay here...rude staff. " Read full review on TripAdvisor 6/10/2011 Vote

6. When I complained that I wasn't told that the desk clerk called a manager and said we could have a regular room.

"good deal " Read full review on TripAdvisor 2/14/2011 Vote

7. The first time it happened, the damages were minor and the manager at that time was quick to act on it so I continued my stay.

"Use of Guest Rooms " Read full review on YahooTravel 8/12/2007 Vote

8. Her refusal to resolve the problems, her poor attitude, and her neglect to allow me to speak with the manager all demonstrate lack of care for customers and concern for representation of CrestHill Suites.

"Do not stay here...rude staff. " Read full review on TripAdvisor 6/10/2011 Vote