The Henley Park Hotel, Washington DC, Service

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Rank

41st

Out of 279

The Henley Park Hotel	Average Price: $261 Check Rates

Hotel Class:

926 Massachusetts Avenue NorthWest

Washington DC, 20001 View map

3-Star Hotel Rank: 19 of 58
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (36) , TripAdvisor (183) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) bar (59) bath (8) bathroom (55) bed (70) bill (6) breakfast (36) charge (10) check in (14) closet (7) complimentary (6) concierge (4) cost (7) deal (9) decor (10) dinner (14) downtown (14) fitness center (3) food (34) front desk (27) hotel (422) housekeeping (6) lobby (40) location (81) manager (10) mini bar (6) money (11) neighborhood (6) parking (17) pillow (14) price (33) rate (19) recommend (27) restaurant (83) room (357) room service (11) service (69) sheets (5) shower (19) staff (110) street (50) suite (29) towel (8) valet (11) valet parking (7) value (13) view (9) walk (66) water pressure (5) wireless (16)

Service

Appears in 69 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
clean (5) excellent (6) expense (4) friendly (6) good (13) great (12) hotel (23) location (4) love (4) nice (4) night (5) problem (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great Service and excellent location.

"The Best Solution for the Common "Chain" Hotel " Read full review on TripAdvisor 5/14/2012 Vote

2. We love smaller hotels because they tend to give better service.

"Almost perfect.... " Read full review on TripAdvisor 4/23/2012 Vote

3. The service (excepting the above) was good.

"Almost perfect.... " Read full review on TripAdvisor 4/23/2012 Vote

4. Stayed at the Henley Park Hotel, was very happy with the service and our room was fantastic.

"First trip to Washington " Read full review on TripAdvisor 4/14/2012 Vote

5. Unless the service at the Henley Park improves and the welcome is warmer, the only way this hotel can compete is on price.

"Could be a very pleasant hotel " Read full review on TripAdvisor 4/14/2012 Vote

6. This is what I call excellent service.

"Charming, elegant and friendly " Read full review on TripAdvisor 3/29/2012 Vote

7. Upsides: reasonably priced, convenient to the Convention Center and clean, with friendly service.

"Absurd room configuration " Read full review on TripAdvisor 3/28/2012 Vote

8. Nice to get free bottled water and turn down service.

"This is a gem " Read full review on TripAdvisor 3/24/2012 Vote

9. I stayed at the Henley on a recent business trip and found the hotel to be adequate at best and the service at far less than adequate.

"An adequate hotel with less than adequate service " Read full review on TripAdvisor 3/10/2012 Vote

10. If you want friendly service or an occasional smile, do NOT stay here.

"An adequate hotel with less than adequate service " Read full review on TripAdvisor 3/10/2012 Vote