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Rank
41st
Out of 279

The Henley Park Hotel

Average Price: $261  
 
Hotel Class:
926 Massachusetts Avenue NorthWest
Washington DC, 20001 View map  
3-Star Hotel Rank: 19 of 58
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (36) , TripAdvisor (183) , YahooTravel (7)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 27 comments. 
63% wrote positive comments about front desk
The following words were used in comments with Front desk:
complain (2)   courteous (2)   desk (28)   happy (2)   heating (2)   helpful (5)    
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1. Fast and helpful service from the front desk.
"A nice place " Read full review on TripAdvisor   1/12/2012 Vote      
2. Our bathtub backed up after each shower; we called the front desk and they cleaned up the drain, but that did not stop the slow flow -- so during a 5 minute shower expect to stand in ankle deep soap water.
"Decent stay with poor sleep " Read full review on TripAdvisor   7/6/2011 Vote      
3. All staff from valet parking, front desk to room service were excellent.
"everything we expected in Washington " Read full review on TripAdvisor   3/31/2011 Vote      
4. Front desk staff very courteous and helpful.
"excellent! " Read full review on TripAdvisor   8/16/2010 Vote      
5. The front desk was good and was happy to make recommendations and reservations.
"I would stay again with adjusted expectations. " Read full review on TripAdvisor   4/24/2010 Vote      
6. I was happy the front desk would consider a move on the same floor.
"I would stay again with adjusted expectations. " Read full review on TripAdvisor   4/24/2010 Vote      
7. However, Morton at the front desk, was extremely helpful and courteous.
"Charming with a Great Location " Read full review on YahooTravel   7/22/2009 Vote      
8. It literally took days to fix and though one lady at the front desk was very passive and nice, I was finally approached by a bulldog of a lady who told me that if my credit card company didn't fix the issue it was no longer their problem.
"If they mess up, it's still your fault. " Read full review on TripAdvisor   4/21/2009 Vote      
9. We arrived at 3:30 am on Friday morning (Delaware I hate you!) and were greeted by a chipper and very friendly front desk clerk who checked us in.
"We loved this hotel! " Read full review on TripAdvisor   4/21/2008 Vote      
10. front desk wasnt very helpful from checkin-just handing us the keys and not saying anything else to not telling the valet to bring the car around because she was busy gossiping with a housekeeper.
"worst idea ever!loud construction! But bellstaff was great " Read full review on TripAdvisor   8/19/2007 Vote      
   
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