Hawthorn Suites Riverwalk, San Antonio, Staff

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Rank

158th

Out of 504

Hawthorn Suites Riverwalk	Average Daily Rate: NA Check Rates

Hotel Class:

830 North Saint Marys Street

San Antonio, 78205 View map

3-Star Hotel Rank: 67 of 111
Average review rating: 4.23

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (5) , TripAdvisor (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) balcony (6) bar (3) bargain (1) bath (2) bathroom (5) bed (4) breakfast (25) charge (5) check in (1) check out (2) complimentary (2) deal (2) decor (4) downtown (4) fee (2) food (3) front desk (10) hot tub (1) hotel (101) housekeeping (2) lobby (3) location (18) maid (2) manager (1) neighborhood (5) parking (18) pillow (2) pool (10) price (8) rate (6) recommend (5) restaurant (4) room (64) room service (1) sauna (1) service (8) sheets (2) shower (6) spa (1) staff (24) street (14) suite (14) to park (1) towel (4) tub (1) value (4) view (9) walk (37) walk in (1)

Staff

Appears in 24 comments.

80% wrote positive comments about staff

The following words were used in comments with Staff:
bad (2) breakfast (3) construction (2) courteous (3) fresh (2) friendly (4) helpful (4) hotel (9) kitchen (2) management (2) need (2) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The rooms are really nice and the staff is very helpful with directions.

"can’t wait until its finished " Read full review on Expedia 8/26/2009 Vote

2. The staff was courteous and gave me an additional break on the price.

"Under Construction " Read full review on Expedia 8/11/2009 Vote

3. The staff was helpful given the situation and the rooms were very comfortable.

"Not Yet " Read full review on Expedia 8/5/2009 Vote

4. The staff at the hotel was very friendly and accommodating.

"A great hotel " Read full review on Expedia 8/3/2009 Vote

5. Thinking back for a moment about the hotel and staff, it was FANTASTIC.

"Why spend more?? " Read full review on Expedia 4/29/2009 Vote

6. the room was nice enough, the staff went out of there way to accomodate us but were only able to work with what they had.

"Not the greatest " Read full review on Expedia 4/12/2009 Vote

7. The staff was very courteous.

"It’ll be good when renovation is done. " Read full review on Expedia 4/8/2009 Vote

8. All staff members that we came in contact with were super friendly and courteous.

"Very Pleased " Read full review on TripAdvisor 11/13/2008 Vote

9. We really loved the rest of the staff.

"I wouldn't return " Read full review on TripAdvisor 10/28/2008 Vote

10. Staff was helpful, except for the clerk we woke up at 5AM to check out.

"Quiet hotel on Riverwalk " Read full review on TripAdvisor 5/5/2008 Vote