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Rank
4th
Out of 158

Peppermill Hotel

Average Daily Rate: NA  
 
Hotel Class:
2707 South Virginia Street
Reno, 89502 View map  
5-Star Hotel Rank: 1 of 1
Average review rating: 3.62
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (119) , MyTravelGuide (634) , YahooTravel (86)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 16 comments. 
The following words were used in comments with Manager:
responsive (2)   return (2)    
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1. I asked him to discuss it with his manager as I didn't feel that I should bear the financial responsibility since it was their mistake in the first place.
"Nightmare with night manager Russell " Read full review on YahooTravel   8/9/2008 Vote      
2. the second time they were able to find a non-smoking when I spoke to the manager).
"Don’t waster your money unless you have kids you want to bring! " Read full review on Expedia   1/14/2010 Vote      
3. I looked it up on the internet, it did look just like a bed bug so we took it down to the front desk and gave it to the manager.
"BED BUGS, ROOM THEFT, MOLDY FOOD " Read full review on YahooTravel   7/30/2009 Vote      
4. They state on their website that the pool is open 7 days a week from 8:00 a.m. to 10:00 p.m. I was so upset that I called he hotel manager Michael Ford.
"BED BUGS, ROOM THEFT, MOLDY FOOD " Read full review on YahooTravel   7/30/2009 Vote      
5. The stay was good it was when we went to leave is when this happened, we went to check out and went my wife realized she left her wedding ring in the room ( less the 5 min later) she ran back to the room to fine the cleaning staff in there but no rings they stated the never saw them and but they were still in the room after i called the secutity thelet the girl go on with there day not checking them when i asked that they do not leave they were very un professional on how they handled the problem and as of yet we still have not herd anything, you would thing a manager would call and say that they were sorry about what happend but nothing, I WILL MAKE SURE THAT THIS WORD GETS OUT TO EACH AND EVERYONE THAT MAY WANT TO STAY THERE I CAN SAY I WILL NEVER RETURN.
"ROBBED BY THE CLEANING STAFF " Read full review on YahooTravel   8/11/2008 Vote      
6. When we checked out, I again asked for the day manager as I did not want anybody to experience what we had.
"Nightmare with night manager Russell " Read full review on YahooTravel   8/9/2008 Vote      
7. The clerk came back to me after speaking with the night manager(Russell).
"Nightmare with night manager Russell " Read full review on YahooTravel   8/9/2008 Vote      
8. I asked the clerk if I could speak to the manager directly.
"Nightmare with night manager Russell " Read full review on YahooTravel   8/9/2008 Vote      
9. I called the day manager a day later and he never returned my call.
"Nightmare with night manager Russell " Read full review on YahooTravel   8/9/2008 Vote      
10. When this was brought up at time of check out , it took over half hour of yelling with the young girl at the counter, asking for a manager.
"This place SUCKS!!!! " Read full review on YahooTravel   7/7/2008 Vote      
   
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