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Rank
4th
Out of 158

Peppermill Hotel

Average Daily Rate: NA  
 
Hotel Class:
2707 South Virginia Street
Reno, 89502 View map  
5-Star Hotel Rank: 1 of 1
Average review rating: 3.62
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (119) , MyTravelGuide (634) , YahooTravel (86)
SAFE TO BOOK ? (0/5 issues found)
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Check out
Appears in 8 comments. 
The following words were used in comments with Check out:
clean (2)   management (2)    
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1. Just make sure you go and check out in person incase this happens.
"We definitely will stay again. Easy access to and from Hotel. " Read full review on Expedia   9/15/2010 Vote      
2. I told them I would check out an equivalent smoking room and after 5 minutes in the room decided that I couldnt take it.
"Service was over the top " Read full review on Expedia   3/4/2009 Vote      
3. Check out their value meal in the coffee shop on weekdays.
"Good place to stay in Reno " Read full review on YahooTravel   2/18/2009 Vote      
4. The stay was good it was when we went to leave is when this happened, we went to check out and went my wife realized she left her wedding ring in the room ( less the 5 min later) she ran back to the room to fine the cleaning staff in there but no rings they stated the never saw them and but they were still in the room after i called the secutity thelet the girl go on with there day not checking them when i asked that they do not leave they were very un professional on how they handled the problem and as of yet we still have not herd anything, you would thing a manager would call and say that they were sorry about what happend but nothing, I WILL MAKE SURE THAT THIS WORD GETS OUT TO EACH AND EVERYONE THAT MAY WANT TO STAY THERE I CAN SAY I WILL NEVER RETURN.
"ROBBED BY THE CLEANING STAFF " Read full review on YahooTravel   8/11/2008 Vote      
5. When this was brought up at time of check out , it took over half hour of yelling with the young girl at the counter, asking for a manager.
"This place SUCKS!!!! " Read full review on YahooTravel   7/7/2008 Vote      
6. You get hit with a $5.60 resort fee at check out but if you payed $22.
"not too bad, " Read full review on YahooTravel   6/16/2008 Vote      
7. waiting time for check in : 1 hour and 30 mins for check out : 30 mins rooms was not clean , no coffe in the morning.
"never want to go back " Read full review on Expedia   4/7/2009 Vote      
8. They charge for everything but don't make it clear to you so that you get an unpleasant surprise when you check out.
"I GOT BED BUGS TOO " Read full review on YahooTravel   11/22/2008 Vote      
   
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